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Teresa Zarour
Teresa Zarour | Page 8
Service Advisor
Mercedes-Benz of Paramus
755 State Rt 17 South
Paramus, NJ 07652
156 Reviews
Dealership Experience
11 yrs, 7 mos
Languages Spoken
Italian
156 Reviews
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156 Reviews of Teresa Zarour
March 28, 2022
Good experience, polite people, everything was done quickly. While waiting for my service to be completed I was able to look around the show room, and look at various models. quickly. While waiting for my service to be completed I was able to look around the show room, and look at various models. More
by TCARDOSO
Verified Customer
March 28, 2022
Blind spot Assist Inoperative issue was NOT resolved. Hood open light came on and alarm beeped the entire way home. I had to google how to fix it to stop the beeping I had asked for an operator manual Hood open light came on and alarm beeped the entire way home. I had to google how to fix it to stop the beeping I had asked for an operator manual from day ONE since I bought this car from you, and I still have NO operator manual. And now I have this car three months, and I still have NO REGISTRATION !!! I had an issue with the SURPRISE of the $1200 “Paperwork Fee”” when I bought the car from you (No one had told me about the $1200 fee!) but I paid it - and guess what - I STILL HAVE NO REGISTRATION from your “Paperwork Department “ …. To say we are frustrated - Note- you did offer to fix the car, but Kim and I have very little time to go back and forth to nj but we will let you know when we have time to bring it back. Charlie VanHaaster. More
by Charlie VanHaaster
Other Employees Tagged: Not sure of service name
March 18, 2022
Had a very good experience they were thorough on the repair and gave me a loaner everyone was very courteous repair and gave me a loaner everyone was very courteous More
by HLACOGNATA
Other Employees Tagged: Robert Lalli , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas
March 15, 2022
My experience With the dealership has Ben the cars tfor 11 years always dependable knowledgeable about the cars Alwaysaking you feel like family and that you can be assured of follow up care 11 years always dependable knowledgeable about the cars Alwaysaking you feel like family and that you can be assured of follow up care More
by SARGENTBELL
Other Employees Tagged: Carol Dooley, Ta
March 15, 2022
Very professional staff. Teresa is great. She is knowledgeable, friendly, provided a clear explanation of the repairs needed, and kept me informed of the schedule. Video of c Teresa is great. She is knowledgeable, friendly, provided a clear explanation of the repairs needed, and kept me informed of the schedule. Video of car by your mechanic was also very helpful and appreciated in explaining repairs needed. More
by mbrezette
March 15, 2022
Had to wait for 3 different tow trucks over an 8 hour period. Received no update once my car arrived at the dealership. Had to follow up several times in order to get any sort of update on the status of period. Received no update once my car arrived at the dealership. Had to follow up several times in order to get any sort of update on the status of my car. More
by DAVEANTONELLI1
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