Terri Dotson
Terri Dotson at Carlson Toyota

Terri Dotson

Sales

Carlson Toyota

12880 Riverdale Drive Nw
Coon Rapids, MN 55448

4.9
21 Reviews
4.9

21 Reviews

Write a Review

Dealership Experience

5 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

Employee Video

21 Reviews of Terri Dotson

April 01, 2024

Dealership Rating
Employee Rating

I usually don’t do reviews, but Terri was outstanding to work with. She made sure I was completely satisfied with my purchase by going above and beyond. She walked me through all the bells and whistles on m More

by KG
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 06, 2024

Dealership Rating
Employee Rating

Terri Dotson was wonderful to work with. She was very knowledgeable and took time to explain everything. We bought a 2024 Camry and so far, it's everything she said it would be. She doesn' More

by sjohnson20777
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Anderson

Mar 29, 2024

Carlson Toyota responded

Hello sjohnson, Thank you for taking the time to review your experience with Terri! She definitely wants to make sure her customers fully understand their new vehicle. Thank you for your business. Kind Regards, Paige Carlson

February 27, 2024

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Employee Rating

Terri is fast and efficient and makes sure you get exactly what you want and need for your vehicle!! Love Terri and will definitely continue to go to Carlson Toyota!! More

by Haileyjenn1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Carlson Toyota responded

HI, Thanks so much for taking the time to review our store and your experience with Terri! We appreciate your business and look forward to serving you in the future Kind Regards, Paige Carlson

February 27, 2024

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This dealership is extremely friendly, helpful, knowledgeable and professional in all aspects of the buying experience! More

by cliftontr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paige Carlson

Mar 05, 2024

Carlson Toyota responded

Hi, Thank you for the 5-star review. We appreciate the opportunity to work with you. Kind Regards, Paige Carlson

February 24, 2024

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Employee Rating

I’ve purchased 6 vehicles from Carlson Toyota and 5 of them were from Terri. They treat you like family. Best customer service at all levels. Thank you for taking such great care of our family. More

by Jcindy1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carrie Haugerud, Paige Carlson

Mar 05, 2024

Carlson Toyota responded

Hi Jcindy! Thank you for all of the business over the past years! Please let us know how we may serve you in the future. It is an honor to take care of your family! Kind Regards, Paige Carlson

February 24, 2024

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The dealership was good. I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle More

by mccann4321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Carlson Toyota responded

Hello, mccann4321! Thank you for your recent purchase of the Corolla hybrid! We hope you love your new vehicle. Please let us know if we may assist you in the future. Enjoy! Kind Regards, Paige Carlson

February 22, 2024

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Employee Rating

Terri was a pleasure great customer service skills and amazing knowledge with the process. Thank you More

by Jallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Carlson Toyota responded

Hi Jallow, Thank you for the 5 stars! We appreciate the opportunity to work with you! Kind Regards, Paige Carlson

February 21, 2024

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Employee Rating

Terri Dotson is very knowledgeable and took the time to show us how all the bells and whistles work, including the computer settings. We really appreciate her friendly, easy going personality with just the More

by tryther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Carlson Toyota responded

Hi tryther, Thank you for sharing your experience with Terri. She does care about her customers and wants to make sure they have a stress free experience. Enjoy your new vehcile. Kind Regards, Paige Carlson

February 20, 2024

Dealership Rating
Employee Rating

I was terrified to step foot in to a dealership considering I haven't purchased a new car in 14 years and things have changed so much over time. Terri was so kind and gentle. She took me on a tour More

by SmileyFace Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Carlson Toyota responded

Hello SmileyFace Rose, Thank you for taking the time to share your experience. We are so happy you enjoyed your experience with us. Car buying does not need to be stressful or pressured. It is always a pleasure to spend time talking with our customers. It is my favorite part of my job! Have a wonderful day and please let us know if we may serve you in the future. Kind Regards, Paige Carlson

February 20, 2024

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Employee Rating

I love her she is easy to work with she give me the right car that fits me and my kids thank you so much beautiful ! More

by starlatn058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Carlson Toyota responded

Hi, thanks for taking the time to give us 5 stars! Terri is great and she works hard to exceed her customer expectations. Kind Regards, Paige Carlson

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