Matt Anderson

Bought a new CH-R off the showroom floor in June with 20 miles on it. Had the car for about 4-5 weeks. Car wouldn't start after. Got a jump to drive to the dealership. Couldn't diagnosis why the start up ba miles on it. Had the car for about 4-5 weeks. Car wouldn't start after. Got a jump to drive to the dealership. Couldn't diagnosis why the start up battery was draining overnight, thus the car couldn't start. Told by the tech to delete and reinstall app (which is the key for battery recharging tool for this car). Didn't work. Tech said we are waiting for app update and to pick up the car if you want knowing there was no solution to the problem. We declined until Toyota found what was draining the battery. We heard nothing from the techs after this point on August 6th. We called Carrie GM numerous times, worthless run around treatment. Left voicemails unreturned. September 22nd, we file a Lemon Law with the dealership and corp. October 8th, I go into the dealership in person to confront GM/ Service MNG. They can't talk to me as we filed the Lemon Law and this is now between us and Corp. Service Mgr tells me if we would've talked to Sales, they would've swapped us vehicles. We filed the LL because no one would talk to us, return emails or phone calls. We have screenshots/ texts and all evidence of us. October 9th, still don't have the car we are making payments on in our possession. We did get a courtesy car and it's our only leverage otherwise Toyota wouldn't work with us. More

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They want me to buy a car right after touching it? ?? xxxxty manner and he think he owned the cars. Don’t come here if just want to take a look. ?? xxxxty manner and he think he owned the cars. Don’t come here if just want to take a look. More

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I have found Carlson Toyota to easily be the most transparent dealership in the state! transparent dealership in the state! More

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This place treats people of color and having accent very differently. Never going back again. differently. Never going back again. More

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Jacob listened to what we wanted and was very personable and knowledgeable. He took the time needed but didn't overwhelm us. and knowledgeable. He took the time needed but didn't overwhelm us. More

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Upon arrival we met with Matt Anderson who introduced us to Mackenzie Markus. We sat down and she began crunching numbers and worked her magic to get us the price we wanted! She is very relatable and unders to Mackenzie Markus. We sat down and she began crunching numbers and worked her magic to get us the price we wanted! She is very relatable and understanding! She is definitely someone I would recommend to talk to as she got us an amazing deal! More

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Terri Dotson was wonderful to work with. She was very knowledgeable and took time to explain everything. We bought a 2024 Camry and so far, it's everything she said it would be. She doesn' She was very knowledgeable and took time to explain everything. We bought a 2024 Camry and so far, it's everything she said it would be. She doesn't have a problem with follow up questions. More

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The dealership was good. I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle and protection and it turned out amazing. Thanks again! More

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Matt Anderson was very helpful! Couple that with his great sense of humor we were a complete match! Thank you Matt and Carlson Toyota for my beautiful new highlander!!! Couple that with his great sense of humor we were a complete match! Thank you Matt and Carlson Toyota for my beautiful new highlander!!! More

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This is easily the best Toyota dealership in Minnesota. The have way better selection than any of the surrounding dealerships. Very easy to deal with, overall a great experience! The have way better selection than any of the surrounding dealerships. Very easy to deal with, overall a great experience! More

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