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Terrie Horton

Overview Reviews (755) Inventory (422)

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

755 Reviews

Overview Reviews (755) Inventory (422)

4.8

755 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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755 Reviews of Terrie Horton

August 20, 2025

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Employee Rating

We had a great experience working with Phil. We haven't shopped or bought a new car in a while due to not wanting to deal with the hassles. Phil made it a painless experience, knew the trucks We haven't shopped or bought a new car in a while due to not wanting to deal with the hassles. Phil made it a painless experience, knew the trucks and their strengths/weaknesses, and then let us make a decision on our time. More

by SJKC20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: PHILLIP MILLER

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Aug 20, 2025 -

Robert Brogden Buick GMC responded

Thank you for your awesome review! We're happy to hear that you had a great experience with Phil at Robert Brogden's Olathe Buick GMC. It's fantastic that he made the process smooth and informative for you. We appreciate your business and hope to see you again soon for any future vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

August 19, 2025

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Employee Rating

Great experience. I'm a busy person and was in and out with a trade deal and new truck in less than 90 minutes. Enjoyed working with all I encountered. I'm a busy person and was in and out with a trade deal and new truck in less than 90 minutes. Enjoyed working with all I encountered. More

by GORDON.LANSFORD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren, Ramiro Saenz, Angela Alvarez

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Aug 19, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Gordon! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that we could help you with your trade and new truck so efficiently. Our team appreciates your business and hope to see you again soon! Safe travels! Sincerely, The Robert Brogden Buick GMC Team

August 17, 2025

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Employee Rating

Jimmy was the best. The finance and front desk folks also. Will be glad to recommend you. The finance and front desk folks also. Will be glad to recommend you. More

by DEVOY.KEVIN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Aug 18, 2025 -

Robert Brogden Buick GMC responded

Thank you, Kevin! We are happy to hear you had such a positive experience with our team at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to welcoming you back again soon. Sincerely, The Robert Brogden Buick GMC Team

July 30, 2025

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Employee Rating

Very good people to work with who do get back to you and answer your questions. answer your questions. More

by JMSW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramiro Saenz, Angela Alvarez

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Jul 30, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. It’s our goal to provide excellent service and support, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 26, 2025

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Employee Rating

Jimmy did a great job, made it easy to buy the SUV we wanted. Very respectful of our time and was a huge help. Overall a great experience! wanted. Very respectful of our time and was a huge help. Overall a great experience! More

by M8KITSO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jul 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that our team, especially Jimmy, made the process of buying your SUV easy and enjoyable. Your feedback means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 23, 2025

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Employee Rating

I was very happy with my interaction with Jake and the ease of the entire transaction. ease of the entire transaction. More

by Clau

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman

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Jul 23, 2025 -

Robert Brogden Buick GMC responded

Thank you, Clau! We are happy to hear you had a great experience with Jake and found the transaction easy at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and hope to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2025

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Employee Rating

Amazing inventory. Worth the two hour drive for the deals. I was treated well and would recommend Worth the two hour drive for the deals. I was treated well and would recommend More

by ROCKMF2007

Verified Customer

Sales Price Transparency

Trade-in Experience

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Olvera

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Jul 23, 2025 -

Robert Brogden Buick GMC responded

Thank you for your review! We're happy to hear you found our inventory impressive and that your experience was positive at Robert Brogden's Olathe Buick GMC. We appreciate your recommendation and look forward to welcoming you back again soon. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2025

Dealership Rating

Employee Rating

Best car buying experience! Jimmy Carpenter made the entire process so easy and I definitely recommend to anyone looking to purchase a new car! Jimmy Carpenter made the entire process so easy and I definitely recommend to anyone looking to purchase a new car! More

by AndiB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jul 24, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Andi! We're thrilled to hear that you had the best car buying experience with us at Robert Brogden's Olathe Buick GMC. We're glad Jimmy made the process easy for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 22, 2025

Dealership Rating

Employee Rating

Dominik was great to work with - the rest of the team was very helpful timely and went out of the way to make things work. very helpful timely and went out of the way to make things work. More

by RENOE4

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren, David Blackburn

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Jul 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that Dominik and the team at Robert Brogden's Olathe Buick GMC provided you with such a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 22, 2025

Dealership Rating

Employee Rating

Everyone was transparent and kind, very willing to work with trade-ins. Would recommend for anyone looking for a simple car buying process. with trade-ins. Would recommend for anyone looking for a simple car buying process. More

by matteisenreich

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Max Skid

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Jul 22, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. Transparency and kindness are core values for us, and we're glad our team made your car buying process simple. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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