Terrie Horton
Terrie Horton at Robert Brogden Buick GMC

Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
732 Reviews
4.8

732 Reviews

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732 Reviews of Terrie Horton

May 20, 2025

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Jimmy made the buying process a breeze! No hassle and great buying experience. Would recommend! More

by grod
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

May 20, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Jimmy made the buying process a breeze for you at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 18, 2025

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I sent message late night and received an immediate reply from Jimmy to set meeting next morning. Service from Jimmy and Tim was exceptional. I test drove two vehicles and completed purchase. Well done RB! More

by jconradsmith
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Jimmy Carpenter

May 19, 2025

Robert Brogden Buick GMC responded

Thank you, Conrad, for sharing your experience with us at Robert Brogden's Olathe Buick GMC! We're happy to hear that Jimmy and Tim provided you with exceptional service and that you had a great time test driving vehicles. Congratulations on your purchase! We appreciate your support and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 09, 2025

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Jimmy was great to deal with! He made everything easy! I had a great overall experience. More

by RANDY77
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

May 10, 2025

Robert Brogden Buick GMC responded

Thank you, Randy, for your wonderful review! We're thrilled to hear that you had a great experience with Jimmy at Robert Brogden's Olathe Buick GMC. It’s always our goal to make the process as easy as possible for our customers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 07, 2025

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It was very quick and easy, Ryan was great. I had a timeframe and wasn’t 100% sure I’d get approved but he made it happen and happen quick. Super thankful for the entire team. Will definitely b More

by brandon
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Recommend Dealer
Yes
May 08, 2025

Robert Brogden Buick GMC responded

Thank you, Brandon, for your fantastic review! We're delighted to hear that Ryan and our team could assist you so efficiently with your vehicle purchase. Your appreciation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to helping you with your upgrade in the future—see you next time! Sincerely, The Robert Brogden Buick GMC Team

May 05, 2025

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Ramiro was really knowledgeable about the vehicle that I wanted. He was very helpful. He made our experience great. More

by spielpup19
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Saenz

May 05, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Ramiro provided you with such knowledgeable and helpful service during your experience at Robert Brogden's Olathe Buick GMC. We strive to make every visit great, and your feedback is truly appreciated. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 01, 2025

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It was quick and everyone from the sales manager to the finance lady was helpful. More

by STJOMACY
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Recommend Dealer
Yes

Other Employees Tagged: Dominik Warren, David Blackburn

May 01, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that our team, from the sales manager to the finance staff, was able to provide you with quick and helpful service. At Robert Brogden's Olathe Buick GMC, we strive to make every experience exceptional. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 28, 2025

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Dominik and Tim were both great to work with. We had put a lot of thought into what vehicle we wanted, and they were very patient, walked us through the entire process while answering all of our More

by Bobbie Bennett
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Dominik Warren

Apr 28, 2025

Robert Brogden Buick GMC responded

Thank you so much for your fantastic review, Bobbie! We're delighted to hear that you had a great experience working with Dominik and Tim at Robert Brogden's Olathe Buick GMC. It's our priority to ensure our customers feel supported and informed throughout the vehicle selection process. We appreciate your thoughtful approach and are glad we could assist you. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 27, 2025

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Everyone I came into contact with was so nice. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. More

by susan.creek1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Wallace

Apr 27, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Susan! We’re thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be friendly and accommodating during your visit. It's our goal to create a welcoming environment for our customers. We look forward to seeing you again and appreciate your kind words! Sincerely, The Robert Brogden Buick GMC Team

April 25, 2025

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A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known More

by RRIESMEYER
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Robert Brogden Buick GMC responded

Thank you, Robert, for your fantastic review! We are thrilled to hear that your experience with us at Robert Brogden's Olathe Buick GMC was filled with holiday magic—even in April! We're glad that Lacey's professionalism and attention to detail made your visit enjoyable while servicing your 2024 GMC Canyon. Your kind words mean a lot to us, and we appreciate your recognition of our team's dedication to treating both vehicles and customers with care. We look forward to welcoming you back for your next tune-up or adventure! Happy travels, and thank you for the sleigh-load of thanks! Sincerely, The Robert Brogden Buick GMC Team

April 21, 2025

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Employee Rating

Ramiro was an excellent sales person. He went above and beyond to make sure every detail was handled especially my bed liner. He picked up and delivered so the liner could be put in. T More

by aydanscouts
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Ramiro Saenz

Apr 21, 2025

Robert Brogden Buick GMC responded

Thank you so much for sharing your experience! It’s great to hear that Ramiro made everything seamless for you, especially going the extra mile with your bed liner pickup and delivery. Tim and Terri will be so pleased to know they helped make your visit a positive one too. We’re glad you had a great experience with us at Robert Brogden's Olathe Buick GMC. We’d love to help you again down the road — feel free to reach out anytime! Sincerely, The Robert Brogden Buick GMC Team

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