

732 Reviews
Write a Review732 Reviews of Terrie Horton
May 20, 2025
Jimmy made the buying process a breeze! No hassle and great buying experience. Would recommend! No hassle and great buying experience. Would recommend! More
Other Employees Tagged: Jimmy Carpenter
May 18, 2025
I sent message late night and received an immediate reply from Jimmy to set meeting next morning. Service from Jimmy and Tim was exceptional. I test drove two vehicles and completed purchase. Well done RB! from Jimmy to set meeting next morning. Service from Jimmy and Tim was exceptional. I test drove two vehicles and completed purchase. Well done RB! More
Other Employees Tagged: Tim Lewis, Jimmy Carpenter
May 09, 2025
Jimmy was great to deal with! He made everything easy! I had a great overall experience. He made everything easy! I had a great overall experience. More
Other Employees Tagged: Jimmy Carpenter
May 07, 2025
It was very quick and easy, Ryan was great. I had a timeframe and wasn’t 100% sure I’d get approved but he made it happen and happen quick. Super thankful for the entire team. Will definitely b I had a timeframe and wasn’t 100% sure I’d get approved but he made it happen and happen quick. Super thankful for the entire team. Will definitely be upgrading with them when the time comes. More
Other Employees Tagged: Ryan O'Connor, Lacey Pfannenstiel
May 05, 2025
Ramiro was really knowledgeable about the vehicle that I wanted. He was very helpful. He made our experience great. wanted. He was very helpful. He made our experience great. More
Other Employees Tagged: Ramiro Saenz
May 01, 2025
It was quick and everyone from the sales manager to the finance lady was helpful. finance lady was helpful. More
Other Employees Tagged: Dominik Warren, David Blackburn
April 28, 2025
Dominik and Tim were both great to work with. We had put a lot of thought into what vehicle we wanted, and they were very patient, walked us through the entire process while answering all of our We had put a lot of thought into what vehicle we wanted, and they were very patient, walked us through the entire process while answering all of our questions. Great experience all around. More
Other Employees Tagged: Tim Lewis, Dominik Warren
April 27, 2025
Everyone I came into contact with was so nice. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. They were all so kind and offered me something to drink as I waited my turn for the finance office. very down to earth people. More
Other Employees Tagged: Roger Wallace
April 25, 2025
A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known as my 2024 GMC Canyon), I headed straight back to Robert Brogden Buick GMC in Olathe. As always, they delivered nothing short of holiday magic, even in April. From the moment I pulled in, I was greeted with genuine hospitality and that rare kind of attentiveness that makes you feel like more than just another appointment on the books. Lacey Pfannenstiel, my service representative, was the definition of professional and personable. She checked me in with efficiency, kept me updated throughout the process, and even made sure I had everything I needed while I waited. The service itself? Flawless. Quick, precise, and done with care. No rushing, no upselling—just honest work on a vehicle that, let’s be honest, has more miles on it from globe-trotting than most folks put on in a year. The sleigh came out running smooth as ever, ready for whatever adventure lies ahead. I’ve said it before, but it’s worth repeating: Robert Brogden GMC doesn’t just take care of cars—they take care of people. And Lacey? She’s an absolute rock star. If you’re looking for a service team that treats your vehicle like it’s guiding a reindeer-led expedition, this is the place. Five stars, a jingle bell salute, and a sleigh-load of thanks. —Robert Riesmeyer Experience Curator, Epic Explorations Sleigh Operator Extraordinaire More
Other Employees Tagged: David Blackburn, Lacey Pfannenstiel
April 21, 2025
Ramiro was an excellent sales person. He went above and beyond to make sure every detail was handled especially my bed liner. He picked up and delivered so the liner could be put in. T He went above and beyond to make sure every detail was handled especially my bed liner. He picked up and delivered so the liner could be put in. Tim and Terri were also most helpful. It was a great experienc! More
Other Employees Tagged: Tim Lewis, Ramiro Saenz

