Terry Iseminger | Page 16

Absolutely extraordinary from start to finish. Had the exact car I wanted. Great price with no haggling. Curt got all the paperwork together and completed in a flash. Sean set everything up and explained exact car I wanted. Great price with no haggling. Curt got all the paperwork together and completed in a flash. Sean set everything up and explained how it all worked. Could not have been a more extraordinary experience. Quick and easy, a great price, and a great car. What more could you ask for. More

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Extraordinary I was delighted to work with this dealership. From top to bottom, there was an atmosphere of friendliness and genuine caring within the whole workpla I was delighted to work with this dealership. From top to bottom, there was an atmosphere of friendliness and genuine caring within the whole workplace itself. My first personal interaction was with Pamela Fairchild who was welcoming right there in the lot, even with the Covid-19 situation. She not only really listened to my preferences, but her observations of my reactions allowed her to lead me quickly to the model and trim that suited me best. I took a test drive and spent some time working with Pamela and found her approach extraordinary. Great support, but no pressure. The next day I had a question and reached out directly to the Sales Manager, Terry Isseminger. I was pleasantly surprised that he returned my call promptly and answered my question to the best of his knowledge with no slant in an attempt to "seal the deal today". Traci Roberts was very efficient with handling all the paperwork. When she realized I was having trouble tracking all the various charges and fees (my brain isn't as nimble as it used to be!), she slowed her pace, answered all my questions and gave me time to think it through for myself until I was comfortable. The young man who took the car to do the final prep noticed my husband in the lot and acknowledged him with a thumbs up, even though we hadn't even met him. My husband also chatted with customers who were coming in for service and their glowing compliments influenced our decision to add on the extension of the maintenance agreement. Thanks Tucson Subaru for making my car buying experience Extraordinary! More

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Anthony is credit to his profession. He has unique ability to impart information where it is quickly comprehended for utilization. This is a rare gift of an excellent teacher or professor. Something b ability to impart information where it is quickly comprehended for utilization. This is a rare gift of an excellent teacher or professor. Something born with or quickly gleamed and illumined while very young. There is the aspect of sifting through the immense myriad of vehicle makes and models available and whatever and whenever one must chose. Subaru itself has reputation in any price range in all terrains. This model is comparable to Cadillac XT series with computer electronics coming in $30,000 less. Subaru safety rating and recall is far superior than majority of makes. Safety and reliability makes this model desirable. This dealer was crowded for the disruptive experience the USA and Arizona is enduring which is telling in itself. Herd immunity with herd intelligence in this era of sophisticated, educated human herd is always an indication and invitation for investigation. My Subaru curiosity and experience begins today. Traci in finance was easy and comprehensive to work with for the stark reality department-finance. My PTSD from previous car buying experiences to grueling waking nightmares wasn’t experienced with Traci. Interesting to get two at same time and to drive away without regrets and buyer’s remorse. More

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Excellent service Baron was patient, non-pressure and professional and he helped us get into the right vehicle for our family. I will definitely recommend him and this Baron was patient, non-pressure and professional and he helped us get into the right vehicle for our family. I will definitely recommend him and this dealership to anyone who is looking for a car. More

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Incredibly friendly and helpful staff. Great experience! I have heard so much about Subarus that I decided to check them out. I went to Tucson Subaru and met a great salesman named Robert Pedroza. He asked I have heard so much about Subarus that I decided to check them out. I went to Tucson Subaru and met a great salesman named Robert Pedroza. He asked all the right questions and helped me settle on the appropriate car for me (an Ascent). He took me through the details of the different packages available on the Ascent. After a test drive, I was sold! I very much appreciated the entire staff at Tucson Subaru. I will recommend it to friends! More

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Great Experience X2 This was our 2nd visit to purchase a Subaru with Tucson Subaru and Anthony was great to deal with and made the process very smooth. We never felt pres This was our 2nd visit to purchase a Subaru with Tucson Subaru and Anthony was great to deal with and made the process very smooth. We never felt pressured into anything and he answered all our questions very easily. He helped us find exactly what we wanted. Louie was very knowledgeable as well and helped us know what options would work best for us. Terry checked in later and was able to help me get something sorted out that I had a question about. More

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Service That Makes Us Want to Buy Every Car There I made it a point to visit the service department, after our second Subaru purchase within fifteen months , to let them know that I let management kno I made it a point to visit the service department, after our second Subaru purchase within fifteen months , to let them know that I let management know that their service played a major factor in buying a second Subaru. It takes more than a great product to enhance the buying experience, and this service center's performance is top notch! More

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I actually live about 90 miles away and was apprehensive about buying a car from a dealership so far from my home but Trent put my mind at ease throughout the entire process. I had to special order my Cross about buying a car from a dealership so far from my home but Trent put my mind at ease throughout the entire process. I had to special order my Crosstrek because I wanted the 6MT. Trent was kind enough to bear with me for the 2 1/2 month wait answering all of my questions. I know it's hard to believe in the car business but I felt Trent really cared about me and genuinely tried to ensure my happiness. More

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Very Pleased! Ken Murch replied to my first email inquiry about comparing a pre-owned Outback to a new 2020 Outback. When I went in for a test drive, he explained t Ken Murch replied to my first email inquiry about comparing a pre-owned Outback to a new 2020 Outback. When I went in for a test drive, he explained that he had a delivery to meet and he introduced me to Robert Pedroza. I didn't have as much time as I would have liked for the test drives but Robert was very understanding and helpful, and I never felt like I was under any pressure to make a decision. I really appreciated how Robert explained the various features and how they worked. My wife and I decided to purchase a 2020 Outback. When we went in to complete our purchase the whole process went very smoothly. Once again, Robert was very helpful in explaining everything and answering all of our questions. Jennifer Duran was also very good at explaining all of the financing portion of our purchase. Overall, we have no complaints about our experience at Tucson Subaru and I can't think of any areas of the process that needs improvement. More

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Just did my Encore Delivery with Darla. She was very knowledgeable and helpful. I have been very pleased with my Subaru experience. I would highly recommend to everyone. knowledgeable and helpful. I have been very pleased with my Subaru experience. I would highly recommend to everyone. More

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