Terry Johnson | Page 18

25,000 inspection Fast and complete service provided even th ok ugh I came in :45 minutes earlier than my appointment. Inspection was complete and explained to me. Fast and complete service provided even th ok ugh I came in :45 minutes earlier than my appointment. Inspection was complete and explained to me. More

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I am a loyal customer Terry has helped me for the last 2 car services. He is very professional, thorough, accommodating and friendly. He makes the transaction run smooth. I Terry has helped me for the last 2 car services. He is very professional, thorough, accommodating and friendly. He makes the transaction run smooth. I enjoy working with him. I have had one not so great interaction with a different agent in the past for my tire replacement. So I do appreciate the great work that Terry does. The facility is enjoyable and makes the wait a breeze. Excellent work! Keep it up and thanks for the service. More

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"So many people, so little time!" As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car ( As always, I was immediately greeted and assisted. I was informed re: the work that needed to take place, and was advised to take out a loaner car (as the repairs would be fairly extensive). In no time at all, I was on my way.... and was contacted later that afternoon about picking my car up. Everyone was super helpful and friendly. I typically work with John D; he's always been SO kind and so helpful . But he wasn't available on this particular day. Terry, Kevin, and a host of others helped me get on my way, a satisfied customer again! I have considered going back to driving a Honda (as I did so for decades prior to getting my RAV 4). The only thing I don't like about my Fav 4 is that it provides a bit of a blind spot (maybe due to my height), and it has been problematic at times. But deep down I know I'll stay w/Rudy Luther Toyota - and that's BECAUSE of the incredible (and consistent) service you offer! Thanks everyone. More

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Good experience! Scheduling on-line is great. I'm always greeted by a friendly person to check me in and explain what will be done on my vehicle for a particular serv Scheduling on-line is great. I'm always greeted by a friendly person to check me in and explain what will be done on my vehicle for a particular service check. Nice lounge to relax. Work is always completed with the timeframe I was told. Cost of service is reasonable and competitive. More

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A very clear explaination of everything. The person checking me in went into great lengths to check my history and explain what would be done and what was done. The time was very prompt. I The person checking me in went into great lengths to check my history and explain what would be done and what was done. The time was very prompt. I was pleased with the whole experience. More

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Terry Johnson is the greatest service manager ever knowledgeable, friendly, checks everything. Terry is the reason I buy my Cars at Rudy Luther. You lose him and you lose me. I knowledgeable, friendly, checks everything. Terry is the reason I buy my Cars at Rudy Luther. You lose him and you lose me. I am not associated with any dealership or car company More

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Excellent as always The service reps are great, looking for coupons, etc. The shuttle is very convenient for me. If they say something needs done, I can trust that it d The service reps are great, looking for coupons, etc. The shuttle is very convenient for me. If they say something needs done, I can trust that it does. They don't always try to get you to do something else. More

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Basic Maintenance You should clone Terry Johnson! Terry reviews past service & recommends items that may need servicing. Explains service to be performed & is patient You should clone Terry Johnson! Terry reviews past service & recommends items that may need servicing. Explains service to be performed & is patient with seniors and women! More

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great service in a timely manner Service has been complete, reasonably priced, service staff are courteous and kind to explain what and why something is being done. I appreciate how Service has been complete, reasonably priced, service staff are courteous and kind to explain what and why something is being done. I appreciate how I am treated. Waiting for service is comfortable and pleasant. More

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24 month check up Dealership is always busy. But the employees are very friendly and professional and the work was done within the time frame they told me. Thanks Dealership is always busy. But the employees are very friendly and professional and the work was done within the time frame they told me. Thanks More

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