Terry Johnson | Page 19

Great service I brought my car in and did not know what the noise I was hearing was. Matt, was able to tell me what was wrong and what the cost would be. He wa I brought my car in and did not know what the noise I was hearing was. Matt, was able to tell me what was wrong and what the cost would be. He was very nice and accomodating to my needs. Thank you Matt. More

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I had my engine dream cleaned and Matt's washed Always friendly service and the job gets done and it is done right. The price I payed was a fair price to pay for the quality of the work. Always friendly service and the job gets done and it is done right. The price I payed was a fair price to pay for the quality of the work. More

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I was informed of each step taken while waiting for my car The work is dependable. No one "pushes" extra items to be done. Lets one know what's happening. Waiting does not hurt - comfy seats, televisions, snac The work is dependable. No one "pushes" extra items to be done. Lets one know what's happening. Waiting does not hurt - comfy seats, televisions, snacks, coffee, water, power plug-ins by seating, children's room. More

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flat tire They were quick to help me choose a replacement tire and get it fixed. The service took less time than I thought and they checked me out quickly when They were quick to help me choose a replacement tire and get it fixed. The service took less time than I thought and they checked me out quickly when it was done. More

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Tire service Thanks for the great service on the repair of the tire. We called for service and got in the next day. Service manager explained all the options v Thanks for the great service on the repair of the tire. We called for service and got in the next day. Service manager explained all the options very clearly. More

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Highr quality done on time Excellent service, was greated by a friendly person at the front desk ( which is an exception today). What I like most is the "free loaner car" which Excellent service, was greated by a friendly person at the front desk ( which is an exception today). What I like most is the "free loaner car" which I have never seen in any other service facility, would highly recommend this service facility. More

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Excellent Efficient and knew just what I needed—swap snow tires for regular tires. And service staff informed me that I should do the 2-year service at no char Efficient and knew just what I needed—swap snow tires for regular tires. And service staff informed me that I should do the 2-year service at no charge , which was going to expire in a few months More

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Oil change Diagnosis of other issues during maintenance inspection. Found a nail in rear tire and addressed door hinge. No high pressure sales, just addressed a Diagnosis of other issues during maintenance inspection. Found a nail in rear tire and addressed door hinge. No high pressure sales, just addressed areas of concern. More

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Fast, Friendly, and Professional I was greeted by a service technician almost immediately in the spotless drop-off area, everything was explained, and I went to the pleasant lounge to I was greeted by a service technician almost immediately in the spotless drop-off area, everything was explained, and I went to the pleasant lounge to wait, The lounge is roomy and comfortable, and has newspapers TVs, a play area for kids, cookies, coffee, and fruit. Although I had been told that service would take an hour, it was done in 45 minutes. I heard a service person apologizing profusely to another customer for being three minutes over an hour. They clearly take their time estimates seriously. My service person explained everything that had been done, and I noticed a display of belts and filters and other parts, to help customers understand some of the service procedures. Going in for service is an enjoyable experience here. More

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recall of air bag Got it done in less time that they thought it would, that was awesome. they checked the air in the tires too one less thing for me to worry about. Got it done in less time that they thought it would, that was awesome. they checked the air in the tires too one less thing for me to worry about. More

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