Terry Kitchens
Terry Kitchens at Fred Anderson Chevrolet Buick GMC Cadillac

Terry Kitchens | Page 24

Service Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

Contact Me
not yet
rated
371 Reviews

I have been with co for 19 years thru 3 of the different mfg Honda/acura/chevorlet 40 years in the automotive field

Dealership Experience

15 yrs, 5 mos

not yet
rated

371 Reviews

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371 Reviews of Terry Kitchens

April 10, 2021

Dealership Rating
Employee Rating

Bought 2018 GMC Sierra. Needed trailer brake module moved from trade in. They said needed different equipment. They ordered wrong one. Then they decided module NG . None available from GM. I drove to an Rv More

by blusilnj
Recommend Dealer
No

Other Employees Tagged: Howard Bush

Apr 12, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very sorry to hear your experience was not 5 stars. Please contact Ken Harris, service manager, at 864-303-7268 for us to discuss compensation for your inconvenience and changes in our process to minimize the chance of someone else having the same experience.

Apr 12, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are so sorry you had this experience. Please contact Ken Harris, our service manager, at 864-303-7268 to be compensated for your inconvenience. I would also like to discuss this with you to get information and help me prevent this from happening again. Ken Harris

April 07, 2021

Dealership Rating
Employee Rating

My car is till not fixed. Bradshaw installed two head liners both bad work- they scratched my interior to pieces on the third row. Service engine lights coming on car is awful More

by CCAMPBELL11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jim Pickett

Apr 12, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Please contact Ken Harris, service manager, at 864-303-7268. I understand GM Fleet is reviewing the quality concerns and warranty repairs performed on your vehicle. We hope they will assist us to help you. We hope we can resolve these concerns and meet our 5 star goal.

April 05, 2021

Dealership Rating
Employee Rating

Phenomenal service department. Terry Kitchens was a pleasure to work with and did a great job keeping me informed and also following up. I have and will continue to recommend Bradshaw Chevrolet. More

by Swall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 06, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for the 5-star review! We are happy to hear that our staff could provide such a great experience for you. If there is anything more that we can do, please let us know.

March 27, 2021

Dealership Rating
Employee Rating

Great service and staff. They excited my expectations. Very clean service department and lounge. You have earned my future service needs for my chevy silverado More

by kevinlmings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Thank you for taking the time to leave a review.

March 22, 2021

Dealership Rating
Employee Rating

It's always a pleasure to work with Terry Kitchen. He's very knowledgeable and always goes the extra mile to make sure Bradshaw's service is top notch. More

by ROGER W WELTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're glad you had such a wonderful experience with us! Thank you again for choosing Bradshaw Automotive Group, Inc. and we hope to see you again.

March 18, 2021

Dealership Rating
Employee Rating

The service was great and I appreciate the work that was done i will always use Bradshaw dealership to have all my automotive needs done thanks More

by WALTER.GOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, Jim Pickett, Easton Howard , Cynthia Bailey, Shawn Crowell, Ken Harris, Isaiah Mercado

Mar 22, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 16, 2021

Dealership Rating
Employee Rating

The entire staff, service advisors and service manager, are always very pleasant, friendly, and professional. They treat you right and make it a pleasure to do business with them. Very clean service gree More

by Alex Tomanovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

Mar 18, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

March 14, 2021

Dealership Rating
Employee Rating

Friendly customer service ,I live 17 miles away there is Friendly customer service , I live 17 miles away there is a closer dealership near me ,But it’s so worth the drive .Because I know my car will be tak More

by CHERYLTUTT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Howard Bush , Cynthia Bailey

Mar 15, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Hi, thanks for taking the time to leave a review.

March 13, 2021

Dealership Rating
Employee Rating

Nothing at this time. What I was expecting from a GM dealership being a retired GM employee. Simple and gave me information about tires that will be needed soon. More

by gregg.lovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

We're pleased to know we have been able to meet your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

March 02, 2021

Dealership Rating
Employee Rating

Great people and wonderful experience. Terry Kitchens is always helpful and treats my vehicle like he would his own. Everyone was friendly from my check in time to the time I had to pay the bill. More

by jennifertater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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