Terry Kitchens
Terry Kitchens at Fred Anderson Chevrolet Buick GMC Cadillac

Terry Kitchens | Page 29

Service Advisor

Fred Anderson Chevrolet Buick GMC Cadillac

14000 E Wade Hampton Blvd
Greer, SC 29651

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rated
371 Reviews

I have been with co for 19 years thru 3 of the different mfg Honda/acura/chevorlet 40 years in the automotive field

Dealership Experience

15 yrs, 5 mos

not yet
rated

371 Reviews

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371 Reviews of Terry Kitchens

November 11, 2020

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Employee Rating

Had to have my sons 2011 Tahoe serviced and the technician forgot to put the service next time sticker in the upper left corner of his Tahoe. Terry Richards finally got one mailed to me. More

by Bbauknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

November 06, 2020

Dealership Rating
Employee Rating

I am pleased to say that Terry’s team was great I have thanked them all and will be back when service is needed again More

by Charles.buchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 06, 2020

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Employee Rating

This is one ofbb NBC the best dealerships around. They are always so pleasant and helpful. If I have a problem between appointments I can always stop by and ask them to check something. More

by MARYANN8462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Pickett

Nov 10, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2020

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Employee Rating

My service rep Terry Kitchens is the best. He services both of my buicks. If he ever left, I would follow him. He's efficient and honest. More

by rwickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about Terry. We hope to be of service to you again in the future. Best wishes, Bradshaw Automotive Group, Inc.

October 28, 2020

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Employee Rating

Professional service teamPrompt response to making Professional service team Prompt response to making appointments On occasion, wait time can be long but staff is accommodating and informative abou More

by gsmith4800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Bradshaw Automotive Group, Inc.

October 22, 2020

Dealership Rating
Employee Rating

$1200.00 in one week. No, I was not a happy camper. However, Shawn Crowell and Terry Kitchens did everything they could to soften the blow. They both need a bonus check. Yes, I will be back. Thanks aga More

by prforshee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Crowell, Trudy in service appt.

Oct 25, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 16, 2020

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Employee Rating

exceptional customer service. Zac and the gang have it going on. I was there for an oil change and they advised my wipers were rough, I don't drive this car every day so I didn't know. Checked my self and More

by Don Spenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zack Moran, Chris Gray, Howard Bush, David Rocklein, Jim Pickett , Cynthia Bailey, Shawn Crowell, Alissa Walker

Oct 25, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zac here at Bradshaw Automotive Group, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 09, 2020

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Employee Rating

Great as always! Came in for an engine cleaning service, oil change, and break job and got it all done in a days time! Great Work! More

by Kevjones2300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 19, 2020

Dealership Rating
Employee Rating

The service department reps were very professional. They were working together to help me get in & out of there. I was expecting my vehicle to not be ready that day; however, it was ready within a few hours More

by VonnaGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Gray, Howard Bush , Tim

Sep 22, 2020

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 11, 2020

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Employee Rating

Best dealership that I have ever dealt with. Service department is outstanding. Staff is friendly and knowledgeable. Highly recommend. Will continue to use this dealership. More

by NEAL.HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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