Thalia Lema Echavarria

Michael is always attentive and customer focused. He is such a pleasure to work with and is professional and conscientious. I have been a loyal customer of Acura/Honda for the past 40 years. Of al He is such a pleasure to work with and is professional and conscientious. I have been a loyal customer of Acura/Honda for the past 40 years. Of all the dealerships I’ve visited and have done business with, none of them compare to Acura of Pembroke Pines. Their attention to detail, customer service, and genuine kindness separates from all of the other dealerships I have visited. I look forward to many more years with them. More

by MCANDREW40 Verified Customer Verified Customer

Report | Print

Thalia was quick and efficient. She understand what I needed and took action. It was a quick TGIF transaction. She understand what I needed and took action. It was a quick TGIF transaction. More

by JSALDANA665 Verified Customer Verified Customer

Report | Print

From the first moment there you felt at ease, not pressured, and well informed. There was no coaxing, just patience from all the employees. We shopped around a bit, but came back to Pembroke the same pressured, and well informed. There was no coaxing, just patience from all the employees. We shopped around a bit, but came back to Pembroke the same day. Everyone there is a breeze to work with, and they made purchasing a car (which we all know is a daunting task) a welcomed experience. Would highly recommend Thalia, Sasha, David, Oliver, and the entire Acura of Pembroke Pines team to anyone - even nationwide! To top it off Gilbert even helped improve our current insurance plan, with the same provider, for a fraction of the cost we were already paying! Top notch service, experience, and dealer team. We will be back! More

by Allie Verified Customer Verified Customer

Report | Print

Our first experience with Pembroke Pines was a very good one. Everyone we encountered was very friendly, accommodating and knowledgeable. We definitely would recommend this dealership if looking for a car. one. Everyone we encountered was very friendly, accommodating and knowledgeable. We definitely would recommend this dealership if looking for a car. More

by pat_david Verified Customer Verified Customer

Report | Print

Michael my sales person was very kind and knowledgeable about sales process. The overall process went well. about sales process. The overall process went well. More

by NATDWELCH Verified Customer Verified Customer

Report | Print

I will like to take this opportunity to say thank you to the ENTIRE at Acura. It was a pleasure doing business with you. A special thanks to Thalia as she walk me through this process of leasing my first Ac the ENTIRE at Acura. It was a pleasure doing business with you. A special thanks to Thalia as she walk me through this process of leasing my first Acura. More

by Msanjur04 Verified Customer Verified Customer

Report | Print

My decision was between two great products. In fact, the competition is a product I had supported since 2008, and in this instance, the better overall value. So why choose the Acura? The people In fact, the competition is a product I had supported since 2008, and in this instance, the better overall value. So why choose the Acura? The people! The people made the difference! More

by mikael.eriksen77 Verified Customer Verified Customer

Report | Print

Thalia is very easy to work with and not in a pushy sales type of way i highly recommend! type of way i highly recommend! More

by chris@greenwaygolf.com Verified Customer Verified Customer

Report | Print

Had a great experience. Jorge Ramirez was the best financial advisor alongside with Alejandro Sicilia my sales guy Jorge Ramirez was the best financial advisor alongside with Alejandro Sicilia my sales guy More

by ELVIN Araujo Verified Customer Verified Customer

Report | Print

Thalia approach is to listen to the customer and not try to oversell. Instead it is to answer questions and be realistic with what the customer wants. She's great. The accounting end is very hard to go thro to oversell. Instead it is to answer questions and be realistic with what the customer wants. She's great. The accounting end is very hard to go through because of how long everything takes and so many signatures. And, Samantha approach is to sell- unappealing. For example, instead of saying there are 2 maintenance options you can consider purchasing, she asks how long you will keep the new car. Customer interaction is not good More

by litwinelaine07 Verified Customer Verified Customer

Report | Print