The Service Team

Glenn was extremely helpful in facilitating and addressing a warranty repair on my car. Thank you for your professionalism and timely turn around addressing a warranty repair on my car. Thank you for your professionalism and timely turn around More

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This was the worst experience I have ever had with a dealership. Don Mealey Chevrolet had my car from August 26 through September 25, yet I did not receive a diagnosis until September 8. Despite making dealership. Don Mealey Chevrolet had my car from August 26 through September 25, yet I did not receive a diagnosis until September 8. Despite making an appointment, I learned that my car would simply sit in line until a technician became available. Meanwhile, I had to pay for a rental car. Throughout the process, I received conflicting information about the repairs, completion date, and communication with my insurance company. I repeatedly had to chase people down for updates, and promised callbacks rarely happened. I eventually had to involve Chevrolet corporate just to get answers, and even corporate struggled to get a response from the dealership. When I dropped off my car, I specifically told them a headlight was out and was assured it would be fixed. When I picked up my car, they claimed everything had been tested and was working properly. I got home and discovered the headlight had never been fixed. They admitted the technician had forgotten it. They also returned my car with extremely low tire pressure, which caused the tire-pressure warning light to come on. After asking me what they could do to improve my experience, they agreed to have me bring the car back. I made an appointment and was told the work would be done that day. Instead, they wanted to charge me over $300 for another diagnostic fee to investigate the headlight and tire-pressure warning light. When I declined that charge, they simply left my car untouched without informing me. When I followed up, I was told the technician had left and I would have to leave my car there until Monday or Tuesday, or risk going to the bottom of the line again. I ultimately took my car elsewhere. The lack of communication, failure to complete promised repairs, and attempt to charge additional diagnostic fees after keeping my car for a month were unacceptable. I would not recommend this dealership to anyone. I will never return. More

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Gerson is phenomenal! He truly provides an experience from start to finish for the customer and always goes above and beyond. He truly provides an experience from start to finish for the customer and always goes above and beyond. More

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Gerson was so helpful and attentive when I brought my vehicle in for a service. He was quick to get me checked in, and even though I did not have an appt, my car was done in less than 1 hour! He even fol vehicle in for a service. He was quick to get me checked in, and even though I did not have an appt, my car was done in less than 1 hour! He even followed through to let me know at the end that my car is completed. Great customer service everytime I am in Don Mealey. More

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Great service and great service personnel especially Luis Lopez. He is professional, courteous and a super technician. Lopez. He is professional, courteous and a super technician. More

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Great service. Staff is friendly and very informative. Service on my vehicle was excellent even though it is a Acura. My advisor was the best Staff is friendly and very informative. Service on my vehicle was excellent even though it is a Acura. My advisor was the best More

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I had a not great experience with a different dealership in the area last time my car needed service, and wanted to try a new place for my 2023 Bolt. Christina at Don Mealey was great to work with, on top o in the area last time my car needed service, and wanted to try a new place for my 2023 Bolt. Christina at Don Mealey was great to work with, on top of prompt communication, didn't attempt to push anything extra on me, and quick to rectify a parts ordering error. Their waiting area is comfortable and well-stocked, and the complimentary shuttle service was very helpful when I had an errand I needed to run while my car was being worked on. More

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Surprisingly honest and knowledgeable non-pushy the opposite of what dealers normally do. The Staff was very friendly and . Luis Lopez was the icing on the cake was so nice non-pushy great demeanor lis opposite of what dealers normally do. The Staff was very friendly and . Luis Lopez was the icing on the cake was so nice non-pushy great demeanor listen carefully and answered questions correctly. He should do the training for all the other dealerships. It was really a pleasure to deal with him. We’ll see the next time I return if the rest of the gang is like him or I just got lucky. More

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First time there and very satisfied with the service department. Friendly staff. They did not take long while I waited and they fix that others could not find. department. Friendly staff. They did not take long while I waited and they fix that others could not find. More

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Everyone we met was very helpful with service, diagnosing problem, providing transportation and new car purchase. problem, providing transportation and new car purchase. More

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