The Service Team | Page 3

Mike reached out to me to follow up on a service complaint I had. Mike told me the protocols in place and promised to look into my issue further. Mike also said if I had any future issues to ask for complaint I had. Mike told me the protocols in place and promised to look into my issue further. Mike also said if I had any future issues to ask for him. More

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By far the best service ever! John Fletcher and Rachel made the experience outstanding. I would recommend them to everyone. Thank you all for everything made the experience outstanding. I would recommend them to everyone. Thank you all for everything More

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Their service department is top notch. Special thanks for Jerry Merriman for his follow up efforts and job completion. GOOD WORK DON MEALEY CHEVROLET CREW. Jerry Merriman for his follow up efforts and job completion. GOOD WORK DON MEALEY CHEVROLET CREW. More

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Thank you so much for handling the recent problems with our Motorhome. The Service Advisor, Nick Wright was courteous and very helpful in keeping us informed of the ongoing repairs. The Service Tech, Rya our Motorhome. The Service Advisor, Nick Wright was courteous and very helpful in keeping us informed of the ongoing repairs. The Service Tech, Ryan is obviously one of your best techs who corrected the problems where many other, so called experts failed. We will certainly recommend your dealership and service department in the future. Thanks again, Richard and Lou Shoff More

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This location is 100% the best Chevrolet Dealership in Central Florida. The management and service staff are so prompt, professional and helpful. They are always quick to follow-up with the progress of m Central Florida. The management and service staff are so prompt, professional and helpful. They are always quick to follow-up with the progress of my work order and they are welcoming and warm. I will be purchasing my next Chevy from this location and I recommend them to all my friends and family in need of a new vehicle. More

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Outstanding service, courteous staff. Ms. Clarissa Rivera did an excellent job, she was thorough regarding the available options, sweet, professional and extremely patient with us. She Ms. Clarissa Rivera did an excellent job, she was thorough regarding the available options, sweet, professional and extremely patient with us. She truly cared and listened, taking into consideration my financial limitations . Thanks to her help I own a great vehicle! Mr. Jonathan Roberts helped me finalize the process, making it easier. I greatly appreciate their assistance. More

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Outstanding customer service My Chevy Malibu was the first vehicle to be delivered and purchased at your new location. It was custom ordered. Last week I got a bolt in my tire a My Chevy Malibu was the first vehicle to be delivered and purchased at your new location. It was custom ordered. Last week I got a bolt in my tire again for the second time. Onstar towed me to Don Mealey and I was promptly greeted by service advisor Rachel. She went above and beyond to provide an exceptional experience. She was knowledgeable and knew exactly was needed to be done to process the work order for my vehicle. We’ve been loyal customers for five years and will continue to choose Don Mealey. Thank you to all the great advisors at this dealership! More

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Tahoe A/C repair Don Mealey Chevrolet comes through again. Their entire team of service people is outstanding from start to finish. I had the pleasure of working with Don Mealey Chevrolet comes through again. Their entire team of service people is outstanding from start to finish. I had the pleasure of working with Tim on this visit and he did not disappoint. Professional, courteous service from top to bottom. That is exactly why I choose to drive from Orlando to have my vehicle serviced by them. They never miss a beat.....Thanks Team for making this a great experience! More

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Amazing staff, courteous, caring and very professional. I just want to command your exceptional staff for their extreme care and help. They have been taking care of my many issues with my car and always t I just want to command your exceptional staff for their extreme care and help. They have been taking care of my many issues with my car and always treated me and my family with a professional attittude and care. We love the new location and it definetely changed our view for that dealership from the old location. We love the people and the place. I would also to send an applause to these particular individuals and their extreme attentiveness and care, they are simply wonderful and amazing. Michael Salazar Nick Wright Nicole Walrath Scott Young More

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Continuous Repairs I had been taking my car in for it's routine oil change for the past year. However, now that my car is getting older and 40k miles, I expect to do som I had been taking my car in for it's routine oil change for the past year. However, now that my car is getting older and 40k miles, I expect to do some additional maintenance. Unfortunately, I think the dealer knows that and makes some happen pre-mature. In hindsight, shortly after an oil change the check engine light came on. I took it to the autoparts store for them to plug in the device that tells you whats wrong. Machine said a sensor was out. The representative, said not worth fixing. I got a second opinion, which said the same. I then decide to take to dealership. My surprise, not something small and not what the machine said, but I had to replace crank seal $200+ Okay, done, so two weeks later I have a fluid leaking under my car, but no check engine light. After inspecting engine, imagine my surprise when it is leaking in same area as where the crank seal was replaced. I took it back to the dealer, thinking maybe something was not tighten well enough or new crank seal was faulty. Instead, was the seal for radiator pump. They wanted over a grand to replace. I felt this was too much of a coincidence and if you watch NCIS, you know there is no such thing. Obviously needed to be replaced, but I took my business elsewhere and for $300 less. I had a friend that worked in a dealership 20 years ago who told me they were instructed to "TWEAK" something so that the customer would return in a few months on all cars old and not under a service contract. I didn't think that existed anymore, but as far as I am concerned the coincidence is too great. More

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