(The Shuttle Guy) Larry Kaplan
(The Shuttle Guy) Larry Kaplan at Bertera Nissan
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(The Shuttle Guy) Larry Kaplan | Page 4

Shuttle Van

Bertera Nissan

569 Oxford St S
Auburn, MA 01501

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of (The Shuttle Guy) Larry Kaplan

November 19, 2022

Dealership Rating
Employee Rating

I have received the best service from Bertera Nissan. Everything is very thorough and taken care of. More

by Bonesatlarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Violette , Theo Cossen

Nov 22, 2022

Bertera Nissan responded

Hi Bonesatlarge! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2022

Dealership Rating
Employee Rating

I had a amazing experience and would recommend bertera nissan to everyone friendly staff and great work More

by Mike.mich42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

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Employee Rating

The best dealership I’ve ever had take care of me because they care!!! Very knowledgeable and not pushy at all!!! I feel very welcome every time I come in!!! More

by nickscully25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Bertera Nissan responded

Nickscully25, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2022

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Employee Rating

I’m very pleased with the services department, since I arrived till the time that I backed there to pick up, My is in great shape now! More

by albany65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2022

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The dealership is clean, friendly and convenient those are the good things about it. I don’t like that every time time I go there that when I ask for my car to be ready for a certain time it never is it’s More

by Jalicea10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Bertera Nissan responded

Hi Jalicea10, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

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Employee Rating

On the first visit after the harness was replaced they brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats wo More

by LUJACQUES
Service Price Transparency
Workmanship
Recommend Dealer
No

Other Employees Tagged: Sebastian Lopez, Amir Abnoos

Nov 15, 2022

Bertera Nissan responded

Lujacques, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

November 10, 2022

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Knowledgeable and extremely helpful everyone is polite and friendly . They all made us feel comfortable and we’re there to answer any of our questions More

by jzhobro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

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They did a fantastic job servicing my vehicle. I would recommend them to all my friends and coworkers More

by DREKX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2022

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Dealership Rating
Employee Rating

Nick was very welcoming and professional. He went out of his way to find a shifter for my 11 year old Pathfinder. First try resulting in wrong part but they located another in New York and ha More

by shiggins9837
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Rybicki I believe spelling needs correction

Nov 04, 2022

shiggins9837 responded

I will recommend this dealership to my friends. My daughter is still driving my mothers 2008 Nissan Sentra which is in excellent condition!

Nov 04, 2022

shiggins9837 responded

Courtesy pickup Larry was a very nice service so I could get back to work!

Nov 04, 2022

shiggins9837 responded

Done

Nov 04, 2022

shiggins9837 responded

No further response

Nov 07, 2022

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Nov 07, 2022

shiggins9837 responded

Thanks very happy to get my Pathfinder back!

November 03, 2022

Dealership Rating
Employee Rating

Scheduling was easy and service happened quickly. However, was promised a shuttle to work after I dropped of my car, but had to wait over an hour and the shuttle still hadn't arrived. Ended up callin More

by solaroverflow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 07, 2022

Bertera Nissan responded

Solaroverflow, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I would like to get a little more information regarding this situation so I can evaluate it better. Please give me a call at 1-508-832-9611 ext 10408. Thank you!

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