Theresa Karas
Theresa Karas at Honolulu Buick GMC
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Theresa Karas | Page 20

Finance Manager

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
205 Reviews
4.7

205 Reviews

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205 Reviews of Theresa Karas

March 08, 2021

Dealership Rating
Employee Rating

Justen Chilcoat & Jonathan Palting were amazing to work with. Responded to all my question and made the buying process so smooth. Mahalo for your Outstanding customer service. More

by RTAPARRA
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting, Justen Chilcoat

Mar 08, 2021

Honolulu Buick GMC responded

Congratulations on your new vehicle. Thank you for taking the time to share your thoughts on working with Justen and Jon. We're glad to hear that they delivered such a great experience! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 02, 2021

Dealership Rating
Employee Rating

Very willing to help customers with their needs for a new vehicle. No pressure to purchase something that you don't want or need or can't afford. More

by RGPADGETT39
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Peros

Mar 02, 2021

Honolulu Buick GMC responded

Here at Honolulu Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 23, 2021

Dealership Rating
Employee Rating

By far the easiest car buying experience of my life.. got me exactly what I wanted and everyone was very knowledgeable. I will definitely recommend them to people I know. More

by DJMOSS24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting

Feb 23, 2021

Honolulu Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 18, 2021

Dealership Rating
Employee Rating

Completely accommodating beyond my expectations in every aspect. Ms. Shelly Mogote was not a sales person either was Justen. They are consultants. They listened to my needs and consulted on the vehicles ava More

by JH808HI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shelly Mogote

Feb 18, 2021

Honolulu Buick GMC responded

Thank you for your business and this review. We're happy to hear that Shelly, Justin, and our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 12, 2021

Dealership Rating
Employee Rating

Pros: the finance lady. Cons: felt rushed by the salesman once things got rolling. Didn't get a chance to thoroughly look over the car. Expired tags, scuffs and dents. Treat all your customers the same! Not More

by GB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Matt Marks

Mar 01, 2021

Honolulu Buick GMC responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 09, 2021

Dealership Rating
Employee Rating

See Jon for car sales. He will help you any way he can. He is also very knowledgeable in the vehicles that GMC sells there. More

by CANUPTIMOTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting

Feb 10, 2021

Honolulu Buick GMC responded

Thanks for sharing your thoughts about your experience with Jon here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 03, 2021

Dealership Rating
Employee Rating

First time running into an issue where the trade in amount was not properly verified by the sales rep or financial advisor. Will not recommend this dealership to anyone. More

by CHEIKH FRANCIS GNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 03, 2021

Honolulu Buick GMC responded

Aloha Cheikh, I'm looking into the details of what was not verified. Please reach out so I can help. Thank you for your business, Justen Chilcoat General manager

Feb 03, 2021

CHEIKH FRANCIS GNING responded

The amount owed on the trade in was not properly verified

January 21, 2021

Dealership Rating
Employee Rating

The best dealership for me ever my experience getting car thank you Matt and finance Department...Soon i coming back to get one more car More

by ALIFAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Marks

Jan 21, 2021

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and the team, and we look forward to working with you again! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 18, 2021

Dealership Rating
Employee Rating

I cannot express my gratitude for this dealership. They showed so much Aloha and care!!! It was truly a pleasure to do business with this company and they received a customer for life. 10/10 recommend! More

by KIMBERLYMOLINA326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Sean Peros

Jan 18, 2021

Honolulu Buick GMC responded

Thank you for sharing your experience with us, Kimberly! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your awesome feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 14, 2021

Dealership Rating
Employee Rating

No hassle or pressure and easy to work with. Level of service was excellent and everyone was pleasant to work with. Very knowledgeable and listened to what we wanted. More

by MAKANA.OLIVEIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tina Amadeo, Matt Marks

Jan 15, 2021

Honolulu Buick GMC responded

Thanks, Makana, for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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