Theresa Karas
Theresa Karas at Honolulu Buick GMC
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Theresa Karas | Page 19

Finance Manager

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
212 Reviews
4.7

212 Reviews

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212 Reviews of Theresa Karas

May 13, 2021

Dealership Rating

Great experience! Purchasing a vehicle can always be stressful but this dealership went above and beyond to make the experience as pleasant and stress free as possible. I’d go back for another purchase More

by KSAVANNAHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Jenn Turner , Sean Peros

May 14, 2021

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC , your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 06, 2021

Dealership Rating
Employee Rating

Overall experience was good, but they made my wife and I wait for almost three hours to sign paperwork. That was really my only gripe. Price was good and Matt was a great salesman to work with. More

by VAUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Marks

May 06, 2021

Honolulu Buick GMC responded

Vauk, Thanks for sharing your thoughts about your experience working with Matt and our team here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 05, 2021

Dealership Rating
Employee Rating

The team was awesome. Very helpful and pleasant to work with. All the employees involved in our buying experience were great. 10/10 would recommend and return. More

by CMINTON85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Sean Peros

May 05, 2021

Honolulu Buick GMC responded

Here at Honolulu Buick GMC , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 04, 2021

Dealership Rating

Shelly was great! She was helpful, efficient and understanding of our needs. We were able to purchase the car we desired within just hours of walking in the door without any hard sell pressure but o More

by MAKINYASHI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelly Mogote

May 04, 2021

Honolulu Buick GMC responded

Thank you so much for your kind words for Shelly and our team, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2021

Dealership Rating
Employee Rating

I'm 73 years old and never purchased a vehicle without physically seeing it. Jon Palting sent me photos and explained the vehicle in detail. Jon also pulled a rabbit out of his hat to get our vehicle shi More

by TED24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting, Justen the GM 5 Starts

Apr 29, 2021

Honolulu Buick GMC responded

Thank you so much, Ted, for choosing Honolulu Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2021

Dealership Rating
Employee Rating

From start to finish my car buying experience at Honolulu GMC was nothing but positive. Everyone that I worked with was very helpful. The sales team specifically, Jon, answered all of my questions, was not e More

by SUNNITA.JENSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Jon Palting

Apr 28, 2021

Honolulu Buick GMC responded

Sunnita, It's great to hear that Jon was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 26, 2021

Dealership Rating
Employee Rating

Will never do business with this dealership again. Took them 2 months to fix a truck I bought from them. Plates were registered as stolen and I got pulled over in the truck for it. Total lack of communicat More

by BRENTRWOODARD
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Jeff Lee, Jeff Huang , Matt Marks, Sean Peros, Jeff Chillcoat

May 13, 2021

Honolulu Buick GMC responded

Brent, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 26, 2021

Dealership Rating
Employee Rating

Jon P. and the financing team was very patient and professional. I'll recommend anyone to shop at Honolulu Buick GMC! Great Job throughout the purchasing process. More

by TRICOMTECHNOLOGIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Amadeo, Jon Palting

Apr 27, 2021

Honolulu Buick GMC responded

It's fantastic to hear that Jon and the rest of our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 23, 2021

Dealership Rating

Jeffrey did a great job keeping me informed about service on my new car. He bent over backwards to make sure I was happy and worked with my schedule. More

by jeff-moore
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

Apr 25, 2021

Honolulu Buick GMC responded

Thank you for the kind words for Jeff in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 15, 2021

Dealership Rating
Employee Rating

The whole staff at GMC Honolulu, that I dealt with, was very friendly, accommodating and just had great personal skills. The experience was one of my best car buying experiences. More

by SPE05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jenn Turner , Shelly Mogote, Brian Wong

Apr 15, 2021

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Congratulations on your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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