Theresa Karas
Theresa Karas at Honolulu Buick GMC
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Theresa Karas | Page 21

Finance Manager

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.7
211 Reviews
4.7

211 Reviews

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211 Reviews of Theresa Karas

February 12, 2021

Dealership Rating
Employee Rating

Pros: the finance lady. Cons: felt rushed by the salesman once things got rolling. Didn't get a chance to thoroughly look over the car. Expired tags, scuffs and dents. Treat all your customers the same! Not More

by GB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Matt Marks

Mar 01, 2021

Honolulu Buick GMC responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 09, 2021

Dealership Rating
Employee Rating

See Jon for car sales. He will help you any way he can. He is also very knowledgeable in the vehicles that GMC sells there. More

by CANUPTIMOTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting

Feb 10, 2021

Honolulu Buick GMC responded

Thanks for sharing your thoughts about your experience with Jon here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

February 03, 2021

Dealership Rating
Employee Rating

First time running into an issue where the trade in amount was not properly verified by the sales rep or financial advisor. Will not recommend this dealership to anyone. More

by CHEIKH FRANCIS GNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Feb 03, 2021

Honolulu Buick GMC responded

Aloha Cheikh, I'm looking into the details of what was not verified. Please reach out so I can help. Thank you for your business, Justen Chilcoat General manager

Feb 03, 2021

CHEIKH FRANCIS GNING responded

The amount owed on the trade in was not properly verified

January 21, 2021

Dealership Rating
Employee Rating

The best dealership for me ever my experience getting car thank you Matt and finance Department...Soon i coming back to get one more car More

by ALIFAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Marks

Jan 21, 2021

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and the team, and we look forward to working with you again! Best Regards, Alan Edwards Service Director Honolulu Buick GMC Cadillac

January 18, 2021

Dealership Rating
Employee Rating

I cannot express my gratitude for this dealership. They showed so much Aloha and care!!! It was truly a pleasure to do business with this company and they received a customer for life. 10/10 recommend! More

by KIMBERLYMOLINA326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Sean Peros

Jan 18, 2021

Honolulu Buick GMC responded

Thank you for sharing your experience with us, Kimberly! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your awesome feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 14, 2021

Dealership Rating
Employee Rating

No hassle or pressure and easy to work with. Level of service was excellent and everyone was pleasant to work with. Very knowledgeable and listened to what we wanted. More

by MAKANA.OLIVEIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tina Amadeo, Matt Marks

Jan 15, 2021

Honolulu Buick GMC responded

Thanks, Makana, for sharing your thoughts about your experience with Honolulu Buick GMC. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 06, 2021

Dealership Rating
Employee Rating

I was surprised that my car was delivered to my home and the salesman took as much time to explain the features of my car as was needed. More

by CASPERBREW
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sasha Mansaw

Jan 06, 2021

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our delivery of your vehicle met your expectations. Thank you again for choosing Honolulu Buick GMC, Sasha, Theresa, and our team look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 20, 2020

Dealership Rating
Employee Rating

First impression is important to me when walking into a dealership to purchase a new vehicle, cleanliness , organize, pleasant, knowledgeable and a helpful staff. Honolulu Buick GMC Cadillac . Nimitz Hwy i More

by GMC Truck enthusiasts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Peros

Dec 21, 2020

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 18, 2020

Dealership Rating
Employee Rating

They really provide and helped me get the best good deal of the Jeep for my children. Actually this is the second car that I purchased, first is the Buick Encore. 2017. Also I bring my 2002 Cadillac for my More

by Remelia Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo , Sean Peros, Melvin Bala

Dec 21, 2020

Honolulu Buick GMC responded

Thank you so much, Remelia, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

December 16, 2020

Dealership Rating
Employee Rating

The care was absolutely gorgeous when I received it. My family and I were very happy. Thank you Honolulu Buick GMC for your early Christmas Gift to my family. I was crying for joy. God Bless you all. More

by Gonzales Taylor Ohana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Palting

Dec 17, 2020

Honolulu Buick GMC responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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