Theresa Moss
Theresa Moss at Heritage Ford
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Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
263 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

3 yrs, 6 mos

Industry Experience

26 yrs, 8 mos

5.0

263 Reviews

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263 Reviews of Theresa Moss

April 15, 2024

Dealership Rating
Employee Rating

Good place to get a vehicle Nice people, very professional They are very successful, so that tells the story More

by Codrus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede

Apr 15, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We we look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 10, 2024

Dealership Rating
Employee Rating

This was probably the least stressful and most pleasant vehicle purchase we have ever made. Michael Stock was our salesperson who was down to earth, friendly, and honest which was greatly appreciated by us More

by megan_537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stock

Apr 11, 2024

Heritage Ford responded

Megan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael, Theresa and our team to shop for and bring home your new Ford, and that the process was a smooth and stress-free one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2024

Dealership Rating
Employee Rating

The over all purchase experience at Heritage Ford with Jake Dwinell was excellent. Jake was very timely with responses to my email or phone requests, was knowledgeable about the vehicles I was interested More

by New BMW owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Dwinell

Apr 08, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2024

Dealership Rating
Employee Rating

Pleasant experience from the beginning. Noah very knowledgeable with vehicle and purchase arrangements.Very professional and personable Theresa Moss also made the financing options clear and More

by David.carey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Apr 04, 2024

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for and bring home your new F-150, and that everything went smoothly throughout the process! While we understand that we won't see you for your truck's regularly scheduled maintenance appointments, please let us know if there is anything we can help with regarding you new truck in the future, Until then, safe travels!

April 02, 2024

Dealership Rating
Employee Rating

Great team and service. I had a pleasant experience and they made it as easy as possible. More

by mmulligan03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 31, 2024

Dealership Rating
Employee Rating

Noah was very helpful with the purchase of my F-150. Theresa was very thorough in explaining financing and process paperwork More

by m2pepin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Apr 01, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 26, 2024

Dealership Rating
Employee Rating

Working with Stephanie was a very good experience. She listened to me and was responsive to my requests. She prepared a couple of trucks for me to test drive. If she didn't have the answer, she asked More

by dplace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Ducharme

Mar 27, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie and our team to shop for your new Ford, and that together you were able to find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 22, 2024

Dealership Rating
Employee Rating

Turner did an amazing job getting me into a car! He worked diligently and thoroughly to get me into something. Teresa was amazing in finance. Honestly couldn’t ask for a better team to work with! More

by dumontkeanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede

Mar 25, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for your new vehicle, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your Scion's first scheduled maintenance visit, Until then, safe travels!

March 18, 2024

Dealership Rating
Employee Rating

Working with Michael was such a great experience, we had a few hiccups in our buying experience but the team at Heritage Ford came together making the experience a favorable one, as I became anxious from th More

by Loliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Michael Stock

Mar 19, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for your new Ford, and that everything went smoothly overall. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2024

Dealership Rating
Employee Rating

It was a great deal! Thank you for great service I would recommend it to friends. More

by JayT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Areg Muradian, Rich Bettinger

Mar 18, 2024

Heritage Ford responded

Jay, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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