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Theresa Moss
Refer Me
268 Reviews
As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
3 yrs, 7 mos
Industry Experience
26 yrs, 9 mos
268 Reviews
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268 Reviews of Theresa Moss
March 31, 2024
Noah was very helpful with the purchase of my F-150. Theresa was very thorough in explaining financing and process paperwork Theresa was very thorough in explaining financing and process paperwork More
by m2pepin
Other Employees Tagged: Noah Adams
Helpful 
March 26, 2024
Working with Stephanie was a very good experience. She listened to me and was responsive to my requests. She prepared a couple of trucks for me to test drive. If she didn't have the answer, she asked She listened to me and was responsive to my requests. She prepared a couple of trucks for me to test drive. If she didn't have the answer, she asked her colleagues and that to me is a testimony to the support I have expected and received from the Heritage team. The process was painless - visit, test drive, select and leave with a new vehicle in a few hours. That is one of the main reasons I purchase my trucks from Heritage. More
by dplace
Other Employees Tagged: Stephanie Ducharme
March 22, 2024
Turner did an amazing job getting me into a car! He worked diligently and thoroughly to get me into something. Teresa was amazing in finance. Honestly couldn’t ask for a better team to work with! He worked diligently and thoroughly to get me into something. Teresa was amazing in finance. Honestly couldn’t ask for a better team to work with! More
by dumontkeanna
Other Employees Tagged: Turner Ede
March 18, 2024
Working with Michael was such a great experience, we had a few hiccups in our buying experience but the team at Heritage Ford came together making the experience a favorable one, as I became anxious from th a few hiccups in our buying experience but the team at Heritage Ford came together making the experience a favorable one, as I became anxious from the hiccups Michael did a great job chatting with us and staying calm as a solution was found. Thank you so much! More
by Loliver
Other Employees Tagged: Abigail Heck, Michael Stock
March 15, 2024
It was a great deal! Thank you for great service I would recommend it to friends. Thank you for great service I would recommend it to friends. More
by JayT
Other Employees Tagged: Areg Muradian, Rich Bettinger
March 12, 2024
Bill was very professional, He wasn’t pushy, he answered all of my questions in a format that I could easily understand, all around great guy and salesperson would highly recommend him! all of my questions in a format that I could easily understand, all around great guy and salesperson would highly recommend him! More
by Ashley
Other Employees Tagged: Bill LaBonte
March 10, 2024
We walked intro the dealership only intending to test drive a Ranger and found ourselves leaving with the vehicle! Could not have been a more organic experience thanks to Stephanie! She listened to what drive a Ranger and found ourselves leaving with the vehicle! Could not have been a more organic experience thanks to Stephanie! She listened to what we were asking while engaging us in wonderful conversation making the experience stress free and actually pleasant. Thank you Stephanie. More
by MQ
Other Employees Tagged: Stephanie Ducharme
March 10, 2024
Theresa was wonderful to work with to conclude the vehicle sale. She provided insight on all the financing options, though never pressured us to make any additional purchase. She was delightful to wo vehicle sale. She provided insight on all the financing options, though never pressured us to make any additional purchase. She was delightful to work with and minimized the stress of the transaction. Thank you, Theresa! More
by MQ
Other Employees Tagged: Stephanie Ducharme
March 08, 2024
Stephanie reached out to me to check how my current Explorer was doing and if I had been thinking about updating. And I oddly was, so set up an appointment and when I got there, she was ready for me, a Explorer was doing and if I had been thinking about updating. And I oddly was, so set up an appointment and when I got there, she was ready for me, and we went on a test drive on a new Explorer at the same time the Manager evaluated my trade-in. This only took 45mins and deal was done. Came back later in day to take my new ride home. Simple easy, no pressure. Highly recommend Stephanie for you next new or used vehicle. Thanks again Stephanie and Ford. More
by dougquesnel
Other Employees Tagged: Zack Roberts, Stephanie Ducharme
March 03, 2024
Bill Labonte and Theresa Moss worked very hard with me to get my new car. While i thought i was still in the planning stage, i got to drive home in a great new vehicle. I was not pressed in any way. There wa get my new car. While i thought i was still in the planning stage, i got to drive home in a great new vehicle. I was not pressed in any way. There was proper study and consideration More
by Tatjana
Other Employees Tagged: Bill LaBonte
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