Horrible experience, they sold a car that was trash to my
friend and did not care about his problem when he tried to contact them back
friend and did not care about his problem when he tried to contact them back
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by JR
Aug 17, 2023 -
A Better Way Wholesale Autos responded
JR, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Aug 17, 2023 -
A Better Way Wholesale Autos responded
JR, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Disappointment.
and with a debt of 5 years. do not buy a car there they are dishonest!
and with a debt of 5 years. do not buy a car there they are dishonest!
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by rodrigo.m.5
Aug 17, 2023 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Aug 18, 2023 -
rodrigo.m.5 responded
A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!
Aug 17, 2023 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Aug 18, 2023 -
rodrigo.m.5 responded
A year ago, you sold me a car with completely rusted suspension. At the time of the purchase, I didn't notice it, but when it rained the following week, all the rust appeared. The corners of the cabin were all rotten. After one year, the transmission broke, and it took you two months to assist me. And after you finally attended to it, it took an additional two weeks to solve the issue, but you didn't. You threw my car on the street and called the finance company to repossess it. Now I don't know where the car is, and I don't have another car to work with. What you did to me is unacceptable, and it should not be done to anyone. The right thing to do would be to provide me with a decent car because this one will need a new engine soon. To avoid fulfilling the warranty, you dumped my car on the street and called the insurance company, claiming that I abandoned the car!
What can I do to alert and help people about the evil that is buying a car from you? I'm sleepless nights and nights. Don't think because I'm an immigrant that I'm going to leave this alone. That wasn't fair. you are worthless.
This place sucks don't buy there they lie about
condition of the car .took it off the lot first day no brakes and then took it straight to Nissan to be told need brakes rotors leaking oil pan trans
condition of the car .took it off the lot first day no brakes and then took it straight to Nissan to be told need brakes rotors leaking oil pan transmission and filter and allinment need to be done car has been back 6timesto be sent away no brakes still but you inspected the car lies buyer beware and try not to giveback daposit 2015nissan juke
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by Arquilflm
Apr 19, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Apr 19, 2023 -
A Better Way Wholesale Autos responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
DO NOT recommend this dealer at all!
! Not happy with the sales and service. Should have trusted my instinct as soon as I walked in the door. Unprofessional, not thorough, and would not l
! Not happy with the sales and service. Should have trusted my instinct as soon as I walked in the door. Unprofessional, not thorough, and would not let us cancel after day 2 and refused to give us back our deposit stating the problem with DMV website was “Not their fault so we cannot cancel!!”. No review of car before my daughter drove it off, no 2nd key given and NOW THE CHECK ENGINE LIGHT IS ON! Steer clear of this place, not worth it!
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by countrysmil4u
Nov 26, 2022 -
A Better Way Wholesale Autos responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about this matter and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Nov 26, 2022 -
A Better Way Wholesale Autos responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about this matter and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
The cars are disgusting, the purchase process was
sketchy, and claimed they fully inspected car I had purchased. Didn’t even leave the parking lot before we heard a noise (that was not heard during t
sketchy, and claimed they fully inspected car I had purchased. Didn’t even leave the parking lot before we heard a noise (that was not heard during the test drive). We brought it to the attention of our sales person (Thery), he took it back to the mechanic. He was the most honest person there. But overall, the experience was awful, and I regret buying from there.
Don’t even dare put one of your dumb generic answers ABW.
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by B B
Jun 23, 2022 -
A Better Way Wholesale Autos responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Jun 23, 2022 -
A Better Way Wholesale Autos responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
No reply about car, but after reading reviews think I’ll
pass on a 90 mile ride to pick up a lemon
pass on a 90 mile ride to pick up a lemon
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by 401ck
May 02, 2022 -
A Better Way Wholesale Autos responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Apr 28, 2022 -
A Better Way Wholesale Autos responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I reached out to the dealership several times via email,
phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u
phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave up. Their name is correct... there's got to be a better way! I will never waste my time trying to work with them again.
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by jessica
Apr 29, 2022 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience, Jessica, and apologize for the lack of communication on our part. If you would be willing to continue the conversation, please feel free to contact management directly; we would appreciate the opportunity to see if we can turn this around for you.
Apr 24, 2022 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience, Jessica, and apologize for the lack of communication on our part. If you would be willing to continue the conversation, please feel free to contact management directly; we would appreciate the opportunity to see if we can turn this around for you.
Worst dealer I’ve ever dealt with they asked for a
deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawy
deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawyers Involved just to get my money back. DONT WATSE YOUR TIME TRUST ME!!!!!!!!!
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by Pacheco51ed
Mar 27, 2022 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Mar 13, 2022 -
A Better Way Wholesale Autos responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Never responded back to me.
May they sold truck??? As I said I did not get ANY responds.
May they sold truck??? As I said I did not get ANY responds.
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by sawhitehall
Mar 16, 2022 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Mar 03, 2022 -
A Better Way Wholesale Autos responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
They gave me the car without checking anything on the
same day I had to return it and today it's been 8 days I still can't have my car I'm paying Uber to go to work imagine how disappointed I feel
same day I had to return it and today it's been 8 days I still can't have my car I'm paying Uber to go to work imagine how disappointed I feel
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by Onel
Other Employees Tagged:
There Sanon
Feb 27, 2022 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Feb 14, 2022 -
A Better Way Wholesale Autos responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
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