Thery Sanon | Page 2

No reply about car, but after reading reviews think I’ll pass on a 90 mile ride to pick up a lemon pass on a 90 mile ride to pick up a lemon More

Helpful 5

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I reached out to the dealership several times via email, phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave u phone and text about a car I was interested in and never heard back. So after several attempts over the course of just over a week, I finally gave up. Their name is correct... there's got to be a better way! I will never waste my time trying to work with them again. More

Helpful 4

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Worst dealer I’ve ever dealt with they asked for a deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawy deposit to hold vehicle while they ran credit for financing and won’t return my deposit and never gave me a price for finance. I’m having to get lawyers Involved just to get my money back. DONT WATSE YOUR TIME TRUST ME!!!!!!!!! More

Helpful 4

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Never responded back to me. May they sold truck??? As I said I did not get ANY responds. May they sold truck??? As I said I did not get ANY responds. More

Helpful 4

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They gave me the car without checking anything on the same day I had to return it and today it's been 8 days I still can't have my car I'm paying Uber to go to work imagine how disappointed I feel same day I had to return it and today it's been 8 days I still can't have my car I'm paying Uber to go to work imagine how disappointed I feel More

Helpful 4

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Sell lemons. The cars that do work, they are not actually capable of servicing and their extended warranty is not real. I’m pretty sure they don’t even have a legitimate service department. So dishonest. Yo capable of servicing and their extended warranty is not real. I’m pretty sure they don’t even have a legitimate service department. So dishonest. You might get lucky with a car which is where some positive reviews come from but they do nothing to ensure the car you drive off the lot is safe or will last. Pay the extra money and finance with a legitimate dealership. I promise you it’s worth it. More

Helpful 3

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This place is running a scam Buyer beware..Don’t fall victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on the victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on there phone. They fish you in with bogus ads with low price cars that don’t exist and try to flip you into financing more expensive similar cars.. should of known it’s to good to be true. Stay away from here. More

Helpful 3

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Picked up the extended warranty on my car with this Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed this warranty used, but their service department does not pick up the phone or return messages. I went in, and they said it'll be 6 months to service the car, and to try again then. Clearly they don't have the proper amount of mechanics for the amount of work needed, and the customer service is awful! [UPDATE] Currently in a 1 month limbo with this company. The transmission completely failed on my vehicle, and my extended warranty that I purchased is a mere 400 miles past the warranty. While I realize they're under no obligation, I have read many accounts of dealers seeking a "Good Faith" agreement with the warranty company where up to half of the cost has been covered. At this point, I would settle for a sense of urgency in the customer service department over even compensation. Lost my job a few months ago due to the reemergence of Covid, and subsequent slowing of work so I am in literal dire straits. Looking for some compassion out of Better Way Wholesale Autos, but at this point I would have to say their customer service ends once the sale has transpired. More

Helpful 2

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Save your time and money, don’t go here. It’s such a hassle dealing with these people. hassle dealing with these people. More

Helpful 2

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Beware of this dealership...things to do before driving a car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the de car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the dealership warranty and will not take responsibility for basically selling you a lemon 4. Don't go here if you want constant problems and high blood pressure. More

Helpful 4

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