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Thom Lamm
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Thom Lamm | Page 14
Leasing & Sales; Overseas Delivery Specialist
Volvo Cars Annapolis
333 Busch's Frontage Rd
Annapolis, MD 21409
191 Reviews
Thom came to Annapolis over 25 years ago to sail and never left! After 20 years of owning his own business, Thom entered the Automotive business as a Sales Consultant first with Annapolis Volvo, than later with Annapolis Subaru and has now returned to where it all began at Annapolis Volvo.
Read moreDealership Experience
20 yrs, 1 mo
191 Reviews
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191 Reviews of Thom Lamm
April 03, 2019
Why Wait For Tomorrow When You Can Get The Best Today! Excellent vehicles at Annapolis Volvo along with excellent car maintenance services. I couldn’t ask for more if I wanted to! One location leading th Excellent vehicles at Annapolis Volvo along with excellent car maintenance services. I couldn’t ask for more if I wanted to! One location leading the pack in all areas of service(s)!!! More
by TAMMYPERRY
Verified CustomerOther Employees Tagged: Frank Ferrogine , Luis Cabrera, Walt Clements, Tom Kvichak, Cory - IT Wizard
Helpful 
March 24, 2019
Great Service Experience Again 1st: the Service Department friendly, clean, neat, and well stocked. 2nd: everything is as discussed prior to arrival.with Luis. 3rd: loaner vehicle 1st: the Service Department friendly, clean, neat, and well stocked. 2nd: everything is as discussed prior to arrival.with Luis. 3rd: loaner vehicle always has at least 1/2 to a full tank of gas. 4th: vehicle is usually ready when stated, unless an unexpected issue surfaces. Luis keeps you informed - you are called and told to keep the loaner until he contacts you again. 5th: my vehicle is returned to me cleaned! More
by JoJo
Other Employees Tagged: Luis Cabrera, Annie, part-time cashier
March 23, 2019
Excellent. Helpful. Good communication Great experience. Found the vehicle I wanted. Great service. Not pushy. Helpful. Maintained constant communication. Were sensitive to our wants. Would Great experience. Found the vehicle I wanted. Great service. Not pushy. Helpful. Maintained constant communication. Were sensitive to our wants. Would recommend again in future More
by THENAPPANMD
March 07, 2019
Service They are always on time for a scheduled service and willing to take care of concerns that were not part of the scheduled service has always been my ex They are always on time for a scheduled service and willing to take care of concerns that were not part of the scheduled service has always been my experience. More
by bart6178
Other Employees Tagged: Anthony Ferrogine , Walt Clements
March 04, 2019
Almost made car buying fun again.......smooth running show All aspects of purchase were done well. Haven't hit service yet.....that will make or break a purchase . Only negative of the whole process wass the All aspects of purchase were done well. Haven't hit service yet.....that will make or break a purchase . Only negative of the whole process wass they survey being too long and couldn't escape it..... More
by YDAWG1
Other Employees Tagged: Vicky was great dog sitter, whole bunch of dog lovers there......
February 28, 2019
30,000 mile maintenance on my 2017 Volvo XC60. Annapolis Volvo continues to provide fantastic service. I have had 2 Volvo station wagons, 2 S60 sedans and 2 XC 60 SUVs. My last two cars were pur Annapolis Volvo continues to provide fantastic service. I have had 2 Volvo station wagons, 2 S60 sedans and 2 XC 60 SUVs. My last two cars were purchased from Tom Lamb. I will be back in the fall for a new XC90 and hope to deal with Tom again. All of my Volvo cars have been serviced at Annapolis Volvo. Service consultants are very knowledgeable, keep me informed on progress of service and explain items that need service. Very easy to schedule appointments. Lately I have been waiting for service (we live on Kent Island) and my wife no longer drives. The waiting room is comfortable and clean. I like browsing new cars and seeing new options. More
by WTRUSSELL
Other Employees Tagged: Luis Cabrera
February 21, 2019
Great experience! Very helpful from the second I placed an online inquiry. Extremely responsive and polite. They listened to exactly what I was looking to spend and wha Very helpful from the second I placed an online inquiry. Extremely responsive and polite. They listened to exactly what I was looking to spend and what car I wanted. Easiest stress-free car buying experience to date! Would recommended over any Volvo dealer in MD without a doubt. More
by kelley.coll12
Other Employees Tagged: Bruce King, Gentleman who went over the car inside and out before I drove off the lot.
February 20, 2019
consistant excellence Great staff who have a nice balance of friendliness to professionalism hits the mark every time. We are also four time Volvo of Annapolis car buyers. Great staff who have a nice balance of friendliness to professionalism hits the mark every time. We are also four time Volvo of Annapolis car buyers. Frank, Anthony, Mike, Walt, Luis and Chris are a pleasure to work with. Paul and Bonnie More
by PTRAYNHAM
Other Employees Tagged: Frank Ferrogine, Anthony Ferrogine , Luis Cabrera, Walt Clements, Mike Mayfield
February 09, 2019
Excellent Thanks the experience was good. This is the third Volvo we have purchased from this dealership. Also we have used the same sales person for this purch Thanks the experience was good. This is the third Volvo we have purchased from this dealership. Also we have used the same sales person for this purchase. More
by BEWILL14
February 06, 2019
100k maintains Great service, friendly and professional staff. I would recommend Annapolis Volvo to all of my friends! And I enjoyed your snacks and especially the Great service, friendly and professional staff. I would recommend Annapolis Volvo to all of my friends! And I enjoyed your snacks and especially the hit chocolate! More
by lsmilgrim
Other Employees Tagged: Walt Clements
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