Thomas Darby | Page 41

Friendly people, the best product We've bought two cars from Tom Darby this year. Tom was genuinely interested in finding out what we wanted, and then helped us find it. It doesn't hur We've bought two cars from Tom Darby this year. Tom was genuinely interested in finding out what we wanted, and then helped us find it. It doesn't hurt that Subaru is the best brand out there, certainly in our price range. Subaru Superstore is a fun place to just hang out. Heaven knows how many times we visited and how patient Tom was with us. More

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Great experience, even though we hit some road blocks We were able to drive home with a new Crosstrek even though we hit several unintentional road blocks. The orinal Crosstrek we saw a few days before s We were able to drive home with a new Crosstrek even though we hit several unintentional road blocks. The orinal Crosstrek we saw a few days before sold as we were sitting down to do the paperwork. The exact color and features we were looking for were not available anywhere else. We decided on a different color and Darby helped us through the entire process. Thanks! More

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Cross Trek Experience It was a pleasure having Thomas as our Rep. He answered all our questions. Educated us on the perks and advantages of the Crisstrek which resulted in It was a pleasure having Thomas as our Rep. He answered all our questions. Educated us on the perks and advantages of the Crisstrek which resulted in our decision to purchase the car. Happy new Subaru owner. Will definitely plan on staying with the Brand on future purchases More

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Easy no fuss purchase We recently purchased a 2019 Subaru Outback. Darby was so easy to work with and I believe this was the best car purchase experience ever. We recently purchased a 2019 Subaru Outback. Darby was so easy to work with and I believe this was the best car purchase experience ever. More

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A++ Car Buying Experience After looking at many brands like Volkswagen, Toyota & Hyundai we decided that the Subaru Outback was the perfect vehicle for us. Darby was terrific t After looking at many brands like Volkswagen, Toyota & Hyundai we decided that the Subaru Outback was the perfect vehicle for us. Darby was terrific throughout the whole process from the test drives all the way to when we drove it home... Thanks Darby... More

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Best car buying experience!! Darby was a great salesman from the start! From the test drive to walking me out after getting my new car, he has been a part of this journey from sta Darby was a great salesman from the start! From the test drive to walking me out after getting my new car, he has been a part of this journey from start to end. Darby even notified me of the rock chips on the first car I was supposed to receive due to bad weather during its transportation to the dealership. He was honest and did not want to cover it up or sell it to me due to its condition and we decided an alternative plan. Him and the whole Subaru Superstore team have been up front and honest, did not make me feel pressured at all through the process (which is very intimidating for a first time car buyer) and got me the car that I wanted. I couldn’t have asked for a better car buying experience!! More

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Good things come to those who WAIT Had a small but deep scratch on my new Forester that we noticed when we picked up the vehicle. They said come back the next day and they will buff Had a small but deep scratch on my new Forester that we noticed when we picked up the vehicle. They said come back the next day and they will buff it out. We also noticed a bubble and scratch in the tint on the small front Window. Honestly it took a little longer than I thought it should (my unprofessional opinion) and I was getting a little impatient. BUT, at that time I was not aware that I was not on the service schedule and that they had squeezed me into a very busy Friday schedule. (Now I know and I appreciate that, Thank you) Man, when I saw the great job they did with the scratch I was happy. And the tint of course was like new. So thank you to the Subaru team that worked on my vehicle, Great Job. And I apologize if I was a little impatient with the service advisor, Adam, he is a very patient and laid-back professional. Thanks for squeezing me on the list and thanks for making that scratch disappear and thanks for fixing the tint. See you soon for some darker tint. :) Loving my new Forester and super happy to have a Dealership with employees like that. ( I would like to note that their waiting area is one of the nicest of all the dealerships I have been to. Free water, snacks, soda machine, CP charging tables, TV, Kids area and of course looking at some really nice vehicles in very clean and bright showroom.) More

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Great Experience buying a car? YUP Right from the start we could tell Tom Darby understood the car buying experience from a Customers point of view because he was not pushy or clingy Right from the start we could tell Tom Darby understood the car buying experience from a Customers point of view because he was not pushy or clingy or annoying. He gave us space but was never to far away that we had to go look for him. And he wasn’t watching us like we were going to steal something, Yah, You all know the feeling I am talking about. He is very very knowledgeable about the Subaru’s and all of the competition in the Forester and Outback class of vehicles. He explained everything in detail including the price and financing. Tom has LOTS of patience and explained everything including what is the best option for our situation. Anyway, we chose the Forester. It was the easiest, fastest and smoothest vehicle purchase I have ever had. It almost seems like Tom was working for us, helping us buy a car from the dealer. Not like he was trying to sell us the car. I will definitely recommend Tom Darby if your looking for a Subaru. More

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Darby was very knowledgeable and helpful. Darby provided lots of information about the vehicles we were interested in. His low pressure approach we appreciated after several days of car shopp Darby provided lots of information about the vehicles we were interested in. His low pressure approach we appreciated after several days of car shopping. Buying a car can be very stressful and Darby made it easy for us to make a decision on a major investment in a vehicle. I would highly recommend Darby to anyone looking to buy a car. More

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Great Customer Service! Thomas was amazing! This was my first time buying a car, and he made it an easy and enjoyable experience! He really had my best interests in mind. I h Thomas was amazing! This was my first time buying a car, and he made it an easy and enjoyable experience! He really had my best interests in mind. I had a crazy schedule that could’ve complicated the process of buying a car, but due to Thomas’ level of preparedness and knowledge, he kept everything smooth sailing. I cannot say enough good things about him! More

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