Thomas Darby | Page 49

Best customer service for a first time buyer! As he works, he makes sure that you are very comfortable and informed about the products you are trying to buy. I had an amazing time as a first time As he works, he makes sure that you are very comfortable and informed about the products you are trying to buy. I had an amazing time as a first time buyer and he was very informative about that I was getting into and his recommendations. He has many different experiences that he's willing to share about Subarus and I'm glad he was able to share them with me! More

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Great salesman By far he is one of the best salesmen I’ve dealt with. Not abrasive at all made me and my wife comfortable with the entire experience! And put up well By far he is one of the best salesmen I’ve dealt with. Not abrasive at all made me and my wife comfortable with the entire experience! And put up well with my smart remarks! More

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Easy buying experience I am a straight forward person who does his research. Tom was great to work with and helped me on my level with no "BS." I came in with an exact veh I am a straight forward person who does his research. Tom was great to work with and helped me on my level with no "BS." I came in with an exact vehicle and price and he not only had it in inventory, but was able to meet my reasonable price. It was an easy buying experience. More

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Superstore Subaru is Excellent !! Thank you Superstore Subaru for the best proce!!! I'm really happy with the car. The way you are treating the customer is very impressive. I would lik Thank you Superstore Subaru for the best proce!!! I'm really happy with the car. The way you are treating the customer is very impressive. I would like to thank Tom for explaing everything in detail. More

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Best car buying experience ever!! Been looking for a new car, had checked out 4 new car dealerships and CarMax - came into the Subaru superstore and met Thomas Derby - who patiently an Been looking for a new car, had checked out 4 new car dealerships and CarMax - came into the Subaru superstore and met Thomas Derby - who patiently answered all my questions, sent an occasional email to remind me about financing offers - and when we were ready, he let us test drive 2 different models - and pre filled out paperwork. New car was synced to my phone, garage door, starling and features carefully reviewed - loved everything ! More

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Excellent salesmanship. So my wife and I go to subaru superstore to pick up some wiper blades for my wife's XV Crosstrek. While I was waiting for the parts my wife starts loo So my wife and I go to subaru superstore to pick up some wiper blades for my wife's XV Crosstrek. While I was waiting for the parts my wife starts looking at the the cars in the show room. By the time I buy my parts and get to my wife she has met salesman Tom Darby who I have to admit is about the most personable car salesman I have ever met. My wife asked Mr.Darby a few questions about a 2018 forester XT Touring and before I could blink he had found us the perfect one that my wife fell in love with instantly. While we were on a test drive of the vehicle Mr.Darby showed that he is a wealth of knowledge on that exact vehicle also making sure my wife understood all the functions and safety features that it offered. As I stated in the beginning I had only planned on buying wiper blades that day cause my wife had to work that night and needed to get home to sleep. I decided to buy my wife the forester for her birthday in 2 days so I informed Mr.Darby that I was on a tight schedule and hoped we could make things work and before I could blink Mr. Darby jumped into action obtaining and great offer that I was pleased to accept. He then got us done with all the paperwork and delivery earlier than he foretold. Overall I will say I have now purchased 2 Subaru's for subaru superstore and could be any happier with the dealership. 5 star salesteam and 5 star service department. If you are interested in a great experience buying a fantastic and safe Subaru go see Tom Darby he is truly a step above the old way of doing things and really makes sure you have an honest and wholesome experience. I guarantee you will leave more educated and feeling appreciated. I know my wife and I did. More

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Exceptional experience I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He an I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He and his co workers were able to get me in the vehicle I wanted without all of the regular haggle you get at most dealerships. They know what they are doing at Subaru Superstore Chandler! I will forever recommend, and thank Darby and his team for their superior customer service and respect they have for their clients. More

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Easy and awesome 😎 We had Tom as our sales person. He was informative and knowledgeable about the car. He was also very personal and real. Thank you Tom for your great s We had Tom as our sales person. He was informative and knowledgeable about the car. He was also very personal and real. Thank you Tom for your great service. You were a pleasure to work with. Cynthia Michael More

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Thomas Darby best sales person ! It was a pleasure working with Thomas. He is was stellar in every area. I would highly recommend him and this dealership to friends and family. It was a pleasure working with Thomas. He is was stellar in every area. I would highly recommend him and this dealership to friends and family. More

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Professional and knowledgeable Darby was quick to respond and knowledgeable. At no point was he dishonest or try to upsell me. I trusted him and his manager Mark. My price and payme Darby was quick to respond and knowledgeable. At no point was he dishonest or try to upsell me. I trusted him and his manager Mark. My price and payment was exactly what they told me it would be. This was the easiest purchase I've made. Thank you! More

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