Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
13 yrs, 10 mos
Specialties & Trainings
Subaru Certified
599 Reviews
Write a Review599 Reviews of Thomas Darby
July 12, 2018
Exceptional experience I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He an I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He and his co workers were able to get me in the vehicle I wanted without all of the regular haggle you get at most dealerships. They know what they are doing at Subaru Superstore Chandler! I will forever recommend, and thank Darby and his team for their superior customer service and respect they have for their clients. More
Other Employees Tagged: Mark Suttles, Rob Daily
July 12, 2018
Easy and awesome 😎 We had Tom as our sales person. He was informative and knowledgeable about the car. He was also very personal and real. Thank you Tom for your great s We had Tom as our sales person. He was informative and knowledgeable about the car. He was also very personal and real. Thank you Tom for your great service. You were a pleasure to work with. Cynthia Michael More
Other Employees Tagged: Karen Cain
July 08, 2018
Thomas Darby best sales person ! It was a pleasure working with Thomas. He is was stellar in every area. I would highly recommend him and this dealership to friends and family. It was a pleasure working with Thomas. He is was stellar in every area. I would highly recommend him and this dealership to friends and family. More
Other Employees Tagged: Christian Baker
June 30, 2018
Professional and knowledgeable Darby was quick to respond and knowledgeable. At no point was he dishonest or try to upsell me. I trusted him and his manager Mark. My price and payme Darby was quick to respond and knowledgeable. At no point was he dishonest or try to upsell me. I trusted him and his manager Mark. My price and payment was exactly what they told me it would be. This was the easiest purchase I've made. Thank you! More
Other Employees Tagged: Marc Dicino , Mark Harper, Christine Weber
June 28, 2018
Second Subaru. Came in for maintenance and got a new vehicle I had been thinking about trading in my low mileage Subaru Forester and I found a beautiful Croostrek on the floor Tom was very professional as well a I had been thinking about trading in my low mileage Subaru Forester and I found a beautiful Croostrek on the floor Tom was very professional as well as personable. As a widow, you often are uncomfortable makes no purchases of this nature and tend to be a little more ntrusting. I did not feel that way with Tom at all. He was fair and explained everything More
Other Employees Tagged: Karen Cain
June 28, 2018
Easy friendly exciting. It just plain felt right! Love the atmosphere that screens Subaru experience. It made me feel like why have I not bought a Subaru before. Darby was super easy going and attenti Love the atmosphere that screens Subaru experience. It made me feel like why have I not bought a Subaru before. Darby was super easy going and attentive even though it took almost 2 months for me to finally be ready to buy when I was ready there was no question I would buy from Darby. I feel like I was treated well and that we made an honest deal. Karen was fantastic and made my follow up to do’s easy. I would absolutely recommend Darby. He made everything happen!! More
Other Employees Tagged: Karen and sweet girl that did our orientation
June 25, 2018
Great buying experience. Darby was informative and we felt he was fair and honest. We would recommend Darby to anyone looking to purchase or lease a new Subaru. Darby was informative and we felt he was fair and honest. We would recommend Darby to anyone looking to purchase or lease a new Subaru. More
Other Employees Tagged: Joseph Nieves
June 20, 2018
Best car buying experience ever When I called the dealership and told them I needed my car fixed and a loaner to drive I was told a loaner would be ready for me when I brought my car When I called the dealership and told them I needed my car fixed and a loaner to drive I was told a loaner would be ready for me when I brought my car in. It was. When I dropped off my car I mentioned I was interested in looking at a 2018 Forester and although I had to get back to work I would like to know if I qualifid for a loan. Tom came right over with the neceasary forms to sign and notified me the next day he got financing that fit my situation. My being busy with work Tom was willing to communicate via text and over the next few days he found the Forester that fit my needs and budget. Throughout he and other staff were easy to talk with, were knowledgable, personable and had a sense of humor. In my professional experience when I notice an across the board sense of ease among employees it typically begins with excellent management. This "sense of ease" I experience at your dealership is professionalism at its finest. I recommend you to everyone. More
Other Employees Tagged: Sorry I dont remember names well; everyone was wonderful.
June 19, 2018
Thank you! Darby did great in helping me pick out my first car. He explained things thoroughly and made the car search easy. I also enjoyed the complimentary sna Darby did great in helping me pick out my first car. He explained things thoroughly and made the car search easy. I also enjoyed the complimentary snacks and beverages inside while we waited. More
Other Employees Tagged: Karen Cain
June 10, 2018
Highly recommend Darby Darby was friendly and knowledgeable. He was definitely looking out for my best interests. He never pressured me into making any decisions; in fact, h Darby was friendly and knowledgeable. He was definitely looking out for my best interests. He never pressured me into making any decisions; in fact, he was very patient as I made some phone calls. Mark in finance was a little more aggressive, but respected my choices. Best car buying experience I've ever had! More
Other Employees Tagged: Marc Dicino

