Thomas Hackett | Page 89
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
12 yrs, 10 mos
Languages Spoken
English
931 Reviews
Write a Review931 Reviews of Thomas Hackett
July 26, 2018
Excellent service always. I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me. More
July 24, 2018
Tacoma frame replacement 2009 Truck failed dealer frame rust inspection, and had several recalls due. Work was done on schedule, and the tech was very helpful explaining wha 2009 Truck failed dealer frame rust inspection, and had several recalls due. Work was done on schedule, and the tech was very helpful explaining what was replaced . Unfortunately the recall replacement seat belt retractors are defective - broke before i left the facility. These are on order and i have yet to get a firm date for replacement. More
July 11, 2018
Cv joint boot repair Tom was great we had a lot of good suggestions he hook me up with your DCH app for continued savings My technician did a fantastic job replacing my Tom was great we had a lot of good suggestions he hook me up with your DCH app for continued savings My technician did a fantastic job replacing my axle and boots unfortunately I don’t know his name Very professional efficient knowledgeable More
July 09, 2018
Best group of people I came in for an oil change and as always the crew here is different than any other dealership. They are all so friendly, helpful and consistent! I w I came in for an oil change and as always the crew here is different than any other dealership. They are all so friendly, helpful and consistent! I was in and out within the hour not that hanging out in their waiting area is all that dreadful- cookies/coffee HGTV on a big screen.... cant complain :) Thank you guys! Especially Daryl who took care of my moms billing issue that nearly gave her a heart attack! More
Other Employees Tagged: Daryl Callahan , Naeem Randall, Michael Steinke
July 04, 2018
Satisfied I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointmen I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointment as well. More
Other Employees Tagged: Robert Goldberg, Chris Heimink , Allison Croshier, Pinkal Patel
June 28, 2018
Service cener brings me back for renewed lease. Thanks for the good job as always. Right now looking at new lease and will take service into decision. Building very clean. Missed Corolla in sales i Thanks for the good job as always. Right now looking at new lease and will take service into decision. Building very clean. Missed Corolla in sales indoor sales area. More
June 22, 2018
Excellent experiance Allison is an excellent person to deal with I highly recommend her I also recommend the technician Dave for his excellent work and your very friendly Allison is an excellent person to deal with I highly recommend her I also recommend the technician Dave for his excellent work and your very friendly cashier More
Other Employees Tagged: Robert Goldberg, Ben Carlson , Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Pinkal Patel, Dena Ramondo, Alicia Verven
June 21, 2018
Quick and easy oil change I get all of my service done here. No problems...quick and easy. The waiting area is pleasant and the coffee is really very good. I get all of my service done here. No problems...quick and easy. The waiting area is pleasant and the coffee is really very good. More
Other Employees Tagged: Kathleen Crosbie, Allison Croshier
June 20, 2018
Professional Service I have been going to DCH in Wappingers for over 20 years to have my Corolla serviced. Tom Hackett was professional, pleasant and explained any additio I have been going to DCH in Wappingers for over 20 years to have my Corolla serviced. Tom Hackett was professional, pleasant and explained any additional services that had to be performed. It was a pleasure working with him. More
June 16, 2018
Quick, Reasonbly Priced and Courteus I arrived a little early for my appointment, was taken care of quickly and professionally at what I felt was an acceptable cost. I just do NOT give 5- I arrived a little early for my appointment, was taken care of quickly and professionally at what I felt was an acceptable cost. I just do NOT give 5-star ratings, but that should not reflect negatively on DCK. More

