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Thomas Hackett
Thomas Hackett | Page 88
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
903 Reviews
Dealership Experience
12 yrs, 8 mos
Languages Spoken
English
903 Reviews
Write a Review
903 Reviews of Thomas Hackett
May 21, 2018
Awesome service Their service was quick efficient and professional... would recommend to anyone. I brought my 2016 Toyota Camry for its 20000 mile service and was tak Their service was quick efficient and professional... would recommend to anyone. I brought my 2016 Toyota Camry for its 20000 mile service and was taken care of quickly and kindly. The staff was very informative. More
by zachary.mckinnon
Verified CustomerOther Employees Tagged: Jill Basso, Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Jennifer Korwatch, Lindsay Mahavik
May 19, 2018
excellent experience.l timely good work I found the experience a very good one. I new just what to expect and that is what went on. I like the dealer ship and will at some time in the futu I found the experience a very good one. I new just what to expect and that is what went on. I like the dealer ship and will at some time in the future be back to purchase another car (if the price is right) It was very nice that the sales people on the floor let my three year old grand son take a look at the cars . the dealership is really very nice. I wish it were closer to my home. More
by murielmandia
Other Employees Tagged: Jennifer Korwatch
May 18, 2018
Excellent Service Tom did a terrific job taking care of me. He clearly explained the options, costs, etc and was overall very helpful. I needed a loaner as the repair Tom did a terrific job taking care of me. He clearly explained the options, costs, etc and was overall very helpful. I needed a loaner as the repairs were extensive and he made it happen. More
by JFRED3
May 11, 2018
professional efficiency I was responsible and arrived on time. They took my car in immediately. I was sitting at a service rep desk within minutes of arriving. Coffee and bag I was responsible and arrived on time. They took my car in immediately. I was sitting at a service rep desk within minutes of arriving. Coffee and bagels were provided for my convenience which I appreciated at 7:45 am. The chairs in the waiting area were very comfortable. I was told the service would take 45 minutes. Exactly 45 minutes later the service rep came to get me. He went over again the work that had been done. The whole experience was handled professionally and efficiently. More
by DIVINITY224
April 26, 2018
As usual excellent service fom SERVICE! ROB GOLDBERG the most honest and professional manager I have ever dealt with. Customers always come first! Service department personnel frie ROB GOLDBERG the most honest and professional manager I have ever dealt with. Customers always come first! Service department personnel friendly, personable and well versed. More
by gkjnonna
Other Employees Tagged: Robert Goldberg, Michael O'Hare , Jill Basso, Evin Calderon, Jennifer Korwatch
April 25, 2018
Service experience Timely and friendly and helpful service personal. The service manager gave me information about additional savings on purchasing tires at this time. Timely and friendly and helpful service personal. The service manager gave me information about additional savings on purchasing tires at this time. This was very helpful More
by ebrandis
Other Employees Tagged: Ben Carlson
April 17, 2018
Great experience! Everything was quick, the staff was courteous, & the mechanics were effective. Much faster than expected. Waiting area was clean and well-stocked with Everything was quick, the staff was courteous, & the mechanics were effective. Much faster than expected. Waiting area was clean and well-stocked with coffee and tea. Great job, keep up the good work! More
by DKNYBASEBALL
April 12, 2018
25000 k service on my 2016 Tundra As usual, I am very happy with the service at this dealership. They have always treated me fairly and with respect. They respect my time and as a resu As usual, I am very happy with the service at this dealership. They have always treated me fairly and with respect. They respect my time and as a result they get the job done in an expeditious manner; correctly and professionally. More
by hkimlin
April 02, 2018
Frustrating I recently dropped off my car at 8 AM and told them I would need it back before 1 PM. I even saw the associate stamp my paperwork and write 1:00 down. I recently dropped off my car at 8 AM and told them I would need it back before 1 PM. I even saw the associate stamp my paperwork and write 1:00 down. I had asked that before they start the work that they give me a call. At noon I had to call them and they had not even looked at my car yet. Needless to say it was not ready by 1:00 and I no longer had a ride to get my car. It was definitely a very frustrating experience. More
by Hikinggirl519
March 30, 2018
Everything I wanted, and nothing I didn’t! Everything was done, and I got work done in the waiting room. Thank you for the great experience, and I hope to have continued excellent support in th Everything was done, and I got work done in the waiting room. Thank you for the great experience, and I hope to have continued excellent support in the future. More
by elsloth
Other Employees Tagged: Chris Heimink
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