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Thomas Hackett
Thomas Hackett | Page 90
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
946 Reviews
Dealership Experience
13 yrs
Languages Spoken
English
946 Reviews
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946 Reviews of Thomas Hackett
August 22, 2018
Service on Toyota Rav -Maintenance Service representative Tommy was very friendly and professional. I brought my Rav in for routine maintenance and everything that I requested was compl Service representative Tommy was very friendly and professional. I brought my Rav in for routine maintenance and everything that I requested was completed in a timely manner. More
by smithkm9
Verified Customer
August 20, 2018
top notch when you are dealing with a crisis on your investment it is absolutely necessary to entrust only those dedicated in resolving and provide service in y when you are dealing with a crisis on your investment it is absolutely necessary to entrust only those dedicated in resolving and provide service in your best interest. I am thrilled with the service, honesty, integrity and professionalism I experienced with the service department. More
by sorrynotsorry
Other Employees Tagged: Evin Calderon
August 17, 2018
Excellent job at a good price! Great job at a great price under the quoted the price. The work they did. Toyota installed 4 new struts. And rack and pinion parts. The runs like new! Great job at a great price under the quoted the price. The work they did. Toyota installed 4 new struts. And rack and pinion parts. The runs like new! You can't tell it is a 15 year old car! Great job! More
by TOYOCARGUY
Other Employees Tagged: Jose Chirinos
August 15, 2018
DCH does it again I recently went to DCH Toyota in Wappingers Falls for an inspection on my truck and I have to say everyone there is great. The work was done promptly, I recently went to DCH Toyota in Wappingers Falls for an inspection on my truck and I have to say everyone there is great. The work was done promptly, the waiting area was clean any questions that I had about a product or my vehicle was answered, if for some reason the person I asked did not have an answer he excused him self to get someone quickly to help me. Very professional and friendly people I highly recommend them More
by f.rocco86
Other Employees Tagged: Michael Newsham , Evin Calderon, Robert Schaeffer
August 02, 2018
Serivce department I have never had a bad exspiernece at this location. The service department employess are very professional. They are very acurate with the time frame I have never had a bad exspiernece at this location. The service department employess are very professional. They are very acurate with the time frame that they give you for when your vehicle will be completed by. They are bevrages and vending machines if your waiting for your vehicle. More
by CSESSA48
Other Employees Tagged: Melissa Tyler , Alexa Brown, Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo
July 26, 2018
Excellent service always. I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me. More
by MUSIC4777
July 24, 2018
Tacoma frame replacement 2009 Truck failed dealer frame rust inspection, and had several recalls due. Work was done on schedule, and the tech was very helpful explaining wha 2009 Truck failed dealer frame rust inspection, and had several recalls due. Work was done on schedule, and the tech was very helpful explaining what was replaced . Unfortunately the recall replacement seat belt retractors are defective - broke before i left the facility. These are on order and i have yet to get a firm date for replacement. More
by jhcovell2
July 11, 2018
Cv joint boot repair Tom was great we had a lot of good suggestions he hook me up with your DCH app for continued savings My technician did a fantastic job replacing my Tom was great we had a lot of good suggestions he hook me up with your DCH app for continued savings My technician did a fantastic job replacing my axle and boots unfortunately I don’t know his name Very professional efficient knowledgeable More
by LYLE931
July 09, 2018
Best group of people I came in for an oil change and as always the crew here is different than any other dealership. They are all so friendly, helpful and consistent! I w I came in for an oil change and as always the crew here is different than any other dealership. They are all so friendly, helpful and consistent! I was in and out within the hour not that hanging out in their waiting area is all that dreadful- cookies/coffee HGTV on a big screen.... cant complain :) Thank you guys! Especially Daryl who took care of my moms billing issue that nearly gave her a heart attack! More
by Seannah
Other Employees Tagged: Daryl Callahan , Naeem Randall, Michael Steinke
July 04, 2018
Satisfied I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointmen I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointment as well. More
by glennmarowitz
Other Employees Tagged: Robert Goldberg, Chris Heimink , Allison Croshier, Pinkal Patel
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