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Thomas Hackett
Thomas Hackett | Page 93
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
931 Reviews
Dealership Experience
12 yrs, 10 mos
Languages Spoken
English
931 Reviews
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931 Reviews of Thomas Hackett
February 07, 2018
Where are my bonus points I have been looking for my bonus points on the app since I got my service where I spent almost $700 I have $400 more work that I’m going to have to do I have been looking for my bonus points on the app since I got my service where I spent almost $700 I have $400 more work that I’m going to have to do and I’m hesitant to work with you again because it did not come as promised. More
by Points77
Verified CustomerOther Employees Tagged: Evin Calderon, Mariah Carreras, Kathleen Crosbie, Allison Croshier, Mike Giordano, Jennifer Korwatch, Lindsay Mahavik, Josephine Nikolla
February 06, 2018
Oil change Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quic Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quick. More
by sphillips80
February 03, 2018
The service was great. I would rate my experience at the dealership as a ten. The services were out standing. All repairs were done in timely manner. Service people were p I would rate my experience at the dealership as a ten. The services were out standing. All repairs were done in timely manner. Service people were professional and friendly. More
by MR.NED3
Other Employees Tagged: Evin Calderon, Mariah Carreras, Kathleen Crosbie, Allison Croshier, Mike Giordano, Jennifer Korwatch, Lindsay Mahavik, Josephine Nikolla
January 30, 2018
Fast service Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a s Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a separate area for those who want to watch tv. Kids area also available. More
by andrewtoms3
January 21, 2018
60K mile service Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all that was done by the technician More
by tschinkelj
January 20, 2018
Recall processed on time For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. For a six hour piece of work the finishing estimate was right on. The loaner car was greatly appreciated and was fun to drive. Thanks. More
by craigdwoods
January 18, 2018
20k Service Jan 17th On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff ba On the morning of Jan 17th, we experienced a snow storm but that did not impede DCH from delivering on their promise of excellent service. As staff battled the elements to get to work, the Service Manager was front and center greeting all incoming customers and directing activities. I was quickly checked in and advised what servicing I would be receiving and that it should take about 1 hour. Service was completed before the hour and off I went. More
by msaldamarco
January 17, 2018
Efficient and Helpful My experience was very good. The service rep was very helpful. He looked at a couple of issues I had in the car and he either fixed the problem or to My experience was very good. The service rep was very helpful. He looked at a couple of issues I had in the car and he either fixed the problem or told me what was wrong. He suggested that I needed tires but I purchased tires 20,000 miles ago which he had no record of so I told him I didn't need them. More
by DIANEGALL31
January 15, 2018
The best in the business Mike Zimmerman the mechanic as one of the best mechanics I've had several cars work done with him before and he absolutely is extraordinary and except Mike Zimmerman the mechanic as one of the best mechanics I've had several cars work done with him before and he absolutely is extraordinary and exceptional More
by MARK.DALL
January 12, 2018
Allison was very helpful. Allison provided prompt service. Remembered my previous service visit and what service was needed and recommended. Did not have to wait very long. Allison provided prompt service. Remembered my previous service visit and what service was needed and recommended. Did not have to wait very long. Comfortable waiting area. More
by DANAGOSTO1
Other Employees Tagged: Allison Croshier
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