Thomas Hackett | Page 94
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
12 yrs, 11 mos
Languages Spoken
English
946 Reviews
Write a Review946 Reviews of Thomas Hackett
February 26, 2018
very good 12 thousand mile check. very fast did not wait to long.Discovered need for wheel alignment, saved me tire replacement Very good service. PS let me kno 12 thousand mile check. very fast did not wait to long.Discovered need for wheel alignment, saved me tire replacement Very good service. PS let me know if you have another zero finance. More
February 25, 2018
Excellent I thought that Tom did an excellent job of explaining the Recall as well as the results of the inspection; I look forward to hearing from him soon. I thought that Tom did an excellent job of explaining the Recall as well as the results of the inspection; I look forward to hearing from him soon. More
February 23, 2018
Service Best service you could ever ask for. Tom my service advisor's is extremely good at what he does. Mike zimmerman the mechanic number one Best service you could ever ask for. Tom my service advisor's is extremely good at what he does. Mike zimmerman the mechanic number one More
Other Employees Tagged: David Kolozy, Ben Carlson , Peter Raymond
February 16, 2018
Get Service and Fair Price :) I purchased a Lexus out of state and needed the rig to get a full safety check and NY inspection. Tom Hackett and his team were very consultative on I purchased a Lexus out of state and needed the rig to get a full safety check and NY inspection. Tom Hackett and his team were very consultative on the some of the items that needed to be addressed. Greatly appreciated :) More
February 07, 2018
Where are my bonus points I have been looking for my bonus points on the app since I got my service where I spent almost $700 I have $400 more work that I’m going to have to do I have been looking for my bonus points on the app since I got my service where I spent almost $700 I have $400 more work that I’m going to have to do and I’m hesitant to work with you again because it did not come as promised. More
Other Employees Tagged: Evin Calderon, Mariah Carreras, Kathleen Crosbie, Allison Croshier, Mike Giordano, Jennifer Korwatch, Lindsay Mahavik, Josephine Nikolla
February 06, 2018
Oil change Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quic Went in for my yearly oil change, which is free. Also they knew about a recall, checked for it and did what they had to do. Excellent service and quick. More
February 03, 2018
The service was great. I would rate my experience at the dealership as a ten. The services were out standing. All repairs were done in timely manner. Service people were p I would rate my experience at the dealership as a ten. The services were out standing. All repairs were done in timely manner. Service people were professional and friendly. More
Other Employees Tagged: Evin Calderon, Mariah Carreras, Kathleen Crosbie, Allison Croshier, Mike Giordano, Jennifer Korwatch, Lindsay Mahavik, Josephine Nikolla
January 30, 2018
Fast service Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a s Very efficient service, customer lounge very clean with coffee and bagels, very clean bathroom. Table and chairs for catching up on work away from a separate area for those who want to watch tv. Kids area also available. More
January 21, 2018
60K mile service Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all Tom explainedthe service items, went over the cost and the expected completion time. He kept me informed throughout the service and then explained all that was done by the technician More
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