Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 10

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

November 11, 2021

Dealership Rating
Employee Rating

My service experience at Arlington Heights Lexus was once again exceptional. They continue to maintain a high bar professionalism, high-quality service and extremely cordial staff. Tom and his entire staff a More

by SILVANA.TOSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 05, 2021

Dealership Rating
Employee Rating

Thomas Prondzinski,the best!!! nice and very friendly!!!Knows his job very well!!! Fast and professional!!! More

by HOME3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear that Thomas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2021

Dealership Rating
Employee Rating

Great service department great staff as well as very quick The best service department in the area More

by cfigler2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 27, 2021

Dealership Rating
Employee Rating

Good communication and service was completed right and on time at the price they quoted More

by jimgonchalet479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Lexus of Arlington responded

Jim, Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

October 26, 2021

Dealership Rating
Employee Rating

I’m glad to have service at Lexus Arlington. The staff provided professional service, very friendly and helpful. More

by YTREYSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

Oct 26, 2021

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

October 25, 2021

Dealership Rating
Employee Rating

The service team has always been very professional, knowledgeable and accommodating in meeting my auto's service needs, without pushing unnecessary repairs. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Oct 25, 2021

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bob, and look forward to your next visit.

October 21, 2021

Dealership Rating
Employee Rating

The dealerships waiting room was one of the nicest I’ve ever been in while waiting for my car. The service was everything that I expected which was quick and accurate along with my car being returned Washe More

by dee pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz, Kamil Wojcik , Yegor Azarov, Mark Croft, Mitch Horwitz, Rob Kennedy, Rich McLain, Tim Webb

Oct 22, 2021

Lexus of Arlington responded

Thank you for your business and this review, Dee. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 20, 2021

Dealership Rating
Employee Rating

Excellent service. Very friendly. Best service from Tom . You get details about your service and cost. More

by CELEB59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Bijou , Mitch Horwitz

Oct 20, 2021

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and our team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2021

Dealership Rating
Employee Rating

Tom and his team always amazing. Never am I disappointed. Hard to believe car service is a pleasure. More

by Mark M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Lexus of Arlington responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

October 19, 2021

Dealership Rating
Employee Rating

Tony was super helpful and nice! Lounge room is sweet! Vehicle serviced in a timely manner! In and out! More

by Mario N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Lexus of Arlington responded

Mario, We are very happy to hear Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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