Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 9

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

December 08, 2021

Dealership Rating
Employee Rating

In and out with work completed in a timely manner. Tom P. Did a fantastic job More

by CANTU_MARK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 09, 2021

Lexus of Arlington responded

Thank you so much for your kind words, Mark, and for taking the time to leave us this wonderful feedback!

December 08, 2021

Dealership Rating
Employee Rating

I have owned a Lexus for as long as the brand has been out. A well run company More

by MDEPAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia, Julianna Uriostequi , Sarah Lavigna

Dec 09, 2021

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 05, 2021

Dealership Rating
Employee Rating

I think the service department is the best!Hey are I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire pr More

by SPIKE6041
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia, Edwin Thalhammer

Dec 05, 2021

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2021

Dealership Rating
Employee Rating

Always a pleasant experience at the this dealership. Tom P is wonderful to work with. More

by BLUIDAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2021

Lexus of Arlington responded

Thank you for the kind words for our Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 02, 2021

Dealership Rating
Employee Rating

Great service ultra friendly great job loved Enjoyed the Great service ultra friendly great job loved Enjoyed the free soda and snacks what else Cann I say perfecto More

by WEND.I678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi , Tony Coyoc, Brenda Ramirez, Elena Soriano, Dakota Younglove

Dec 03, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 29, 2021

Dealership Rating
Employee Rating

Today's service was top-notch. For the first time in a very long time, my car was completed with no issues and clean as a whistle. Everyone was very professional and accommodating and the communication w More

by REGEWORDEENA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Josie Garcia

Nov 29, 2021

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 29, 2021

Dealership Rating
Employee Rating

I purchased my car there so I choose to have my service here as well. I love the staff in the service department. They are very cordial and quick to get me in and out with my car. I feel they don’t try to More

by Jsullivan10947@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Lexus of Arlington responded

Thank you, Judy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 26, 2021

Dealership Rating
Employee Rating

Fast, professional services. Special thanks to Bob, the sevice specialist. He was able to diagnose the problem just by listening to the noise the car was made More

by Rratiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2021

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2021

Dealership Rating
Employee Rating

Jose, Mitch, and Vlad are great, I always get first rate service when I bring in my SUV!!! My first choice for service at when buying a new vehicle. More

by CUBSWINFORERNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz, Josie Garcia , Tony Coyoc, Mitch Horwitz, Dakota Younglove

Nov 22, 2021

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience working with Jose, Mitch and Vlad here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 19, 2021

Dealership Rating
Employee Rating

You did an excellent job. and your staff are very accommodating I can even recommend the place. More

by Normanicolas007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

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