Thomas Sharpe

Kept me at the dealership for almost 5 hours. Shook hands on a 140 dollar payment with the sales manager. Finance manager tried to upsale me on a service plan- I said no, he asked if I would go w Shook hands on a 140 dollar payment with the sales manager. Finance manager tried to upsale me on a service plan- I said no, he asked if I would go with it if he could get it down to 140 and I agreed. Being so exhausted I didn't notice that now the payment was 240, not 140. I understand that I signed this, but when I came back to talk about it, because I'm not going to be able to comfortably afford that payment with my other bills, was "Do you have any paperwork that shows that 140?" (Well of course not, that was all working papers and they were shredded) "You can't go back on the service plan because the credit union has already funded it" and when I told him I would have to return the car he told me that the credit union owned the car now and took a very "Not my problem" attitude. More

by JE Verified Customer Verified Customer

Report | Print

Can be more customer friendly and not create things to run up the bill repairs are really expensive.. run up the bill repairs are really expensive.. More

by JCecilhumphries Verified Customer Verified Customer

Report | Print

Outstanding truly professional team members who aim high to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is to satisfy your automotive needs. They will bend over backwards to make sure you are satisfied with your New Brandon Honda. Excellent Job! This is an outstanding FIVE STAR TEAM! More

by cgreer58 Verified Customer Verified Customer

Report | Print

Brandon Honda provides Fast service and excellent customer service. Very detailed and I like I can visually see when working on my car service and keep me posted throughout the process customer service. Very detailed and I like I can visually see when working on my car service and keep me posted throughout the process More

by angelinafantauzzi Verified Customer Verified Customer

Report | Print

The person who helped me and my wife was very helpful and gave us some extra information. Also the extra smile makes him a customer friendly person. gave us some extra information. Also the extra smile makes him a customer friendly person. More

by SA_JARAMILLO Verified Customer Verified Customer

Report | Print

It was really quick response and great experiency. The service manager really responded well and took care of everything The service manager really responded well and took care of everything More

by RAJANIKREDDYK Verified Customer Verified Customer

Report | Print

He was understanding of my situation I had to leave early to get my baby and he helped me as much as possible to get my baby and he helped me as much as possible More

by NARALIS1658 Verified Customer Verified Customer

Report | Print

Good people and great service. Drive up meet with service dedicated service person. He will inform you on any problem Drive up meet with service dedicated service person. He will inform you on any problem More

by sodom3637 Verified Customer Verified Customer

Report | Print

I had my daughter’s Honda civic serviced at the Brandon Honda dealership. The service advisor ensured a thorough assessment and told me which repairs needed attention now and which ones could wait for a f Honda dealership. The service advisor ensured a thorough assessment and told me which repairs needed attention now and which ones could wait for a future visit. I did not have an appointment and was able to receive same day service with no long waits. More

Report | Print

I really like the text to video feature of what is being performed and what is being recommended! Great feature to actually point to what’s going on!! performed and what is being recommended! Great feature to actually point to what’s going on!! More

Report | Print