Thomas Tzimoulis | Page 9

I do not always leave reviews, but I had to this time. This is my 2nd Mercedes from Mecedes Benz of Orange County. The first was a 2021 AMG GLC 43. Fast, loud, and handled great. But since the car was pur This is my 2nd Mercedes from Mecedes Benz of Orange County. The first was a 2021 AMG GLC 43. Fast, loud, and handled great. But since the car was purchased during the inventory crunch created by the pandemic, it was not the greatest deal or optioned the way I wanted. But I wanted a Mercedes and was willing to take what they had. I worked with Mykola (Nick) Peresunko & Thomas (Tom) Tzimoulis on this purchase and developed a good relationship with both. Let me preface this by saying, I HATE ELECTRIC CARS. There is nothing better than blowing past a Tesla (I do know they are fast) or Prius in my AMG, loved it. I was firmly committed to not getting an EV until such time that it was the only available option left. I went into MBOC to discuss an AMG GLE 53. Another dealership offered me one. My wife and I went in to see Nick about it, but it was his day off. Sorry Nick, but we were very lucky you were off. It gave me a chance to meet Josephine Nikolla. She introduced herself, asked if we needed help, explained the Nick was off, & introduced us to Mercedes line of EVs. Her soft-sell & ability to related to my wife & me made us interested in taking a test drive. It was a white EQE 500 SUV. Once I drove it, I had to have one. We discussed color options, availability, and trading in the AMG before we left but were expecting to complete the transaction with her the following day. Not know the protocol, I did completely understand when she handed us back to Nick to complete the transaction. We returned the following day to speak to Nick about the car. We saw 2 colors that we were interested in but were not overwhelmed. We started thinking about Emerald Green metallic. Despite this not being her sale anymore, Jo went to and got an Emerald Green metallic car for us to see in person. It completely sealed the deal. With this decided, Nick was able to locate such a car for us. I would be remiss if I did not also mention Walter Pensa, General Sales Manager. Between the trade-in offer & the price of the new car, it was an offer we could not refuse. We completed the sale with Tom, who was again transparent & honest throughout the process. Because of another client, Nick was unable to walk us through the pickup & new car walk-through. Josephine stepped up again. She made sure my wife & I were familiar with the car before leaving. Because of the team at Mercedes Benz of Orange County, Josephine, Nick, Tom & Walter, my wife & I are the proud owners of an EQE 500 SUV. Thanks everyone. See you again shortly for our next one. Highly recommend Mercedes Benz of Orange County. More

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I love the new 2023 GLC and the personnel were very helpful and efficient. The car was exactly what I ordered helpful and efficient. The car was exactly what I ordered More

by jvhhk Verified Customer Verified Customer

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Our Salesman Eric was great to work with. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. Personable , knowledgeable and a true professional. Would we definitely recommend him to anyone looking for a Mercedes. More

by mphughesjr Verified Customer Verified Customer

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Very great service. Fast and easy-going. Took no longer than 15 minutes, thank you! Fast and easy-going. Took no longer than 15 minutes, thank you! More

by FIGUEROA_MARIA37 Verified Customer Verified Customer

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Service dept especially Scott Bateman is superb. And Nick the technician who worked on my car is great. Extremely helpful and kept me very well informed about my car And Nick the technician who worked on my car is great. Extremely helpful and kept me very well informed about my car More

by BOPSY52 Verified Customer Verified Customer

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Excellent service and all the staff are very professional. Very pleasant atmosphere. I highly recommend this dealership. professional. Very pleasant atmosphere. I highly recommend this dealership. More

by macki104 Verified Customer Verified Customer

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My experience was great, especially in means of communication; anytime I asked questions I was able to receive responses quickly. communication; anytime I asked questions I was able to receive responses quickly. More

by KIRKGERMAN Verified Customer Verified Customer

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Ron Lodico was a great service adviser to work with. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. The waiting area was pleasant and clean and all of the staff I interacted with were pleasant and helpful. Great place to have your Mercedes serviced. While I was checking out cars in the showroom I got a chance to speak with Thomas Tzimoulis. He was extremely helpful and very knowledgeable. This is where I would go to purchase a new car. More

by david.caviness Verified Customer Verified Customer

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Eric was a dreamboat to work with! I have never had such a pleasant experience when purchasing a vehicle before. Nothing was ever pushed on me, and Eric made it known that he was there I have never had such a pleasant experience when purchasing a vehicle before. Nothing was ever pushed on me, and Eric made it known that he was there to advise me and nothing more. He was friendly and approachable, knowledgeable, and easy to talk to. He even has jokes. I recommend him 110% and the dealership as a whole. Overall an incredible experience! 10/10 would recommend. More

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Eric Makofsky is the most professional sales person I have ever experienced in my many years of car buying, direct , humble and listens to you and gets you exactly what you want. have ever experienced in my many years of car buying, direct , humble and listens to you and gets you exactly what you want. More

by TIFFATEE Verified Customer Verified Customer

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