Thomas Tzimoulis | Page 10

Very professional and welcoming environment. Sales team was great and do whatever possible to get you into your dream mercedes Sales team was great and do whatever possible to get you into your dream mercedes More

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Terrible service department they cracked my window and stop answering or returning my calls then the service I went in for were open recalls for airbags never fixed it light on dashboard comes on a yr lat stop answering or returning my calls then the service I went in for were open recalls for airbags never fixed it light on dashboard comes on a yr later smfh they are suppose to be a high class dealership they service is about as good as wendys drive thru suppose to be free service for recalls ended paying 700$ to get window fixed never again will I go there More

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My experience at Mercedes-Benz of Orange County was hands down the best experience I have ever had purchasing a car! Eric Makofsky, our sales advisor displayed exceptional customer service skills as well down the best experience I have ever had purchasing a car! Eric Makofsky, our sales advisor displayed exceptional customer service skills as well as in-depth knowledge of the vehicles and sales process. We immediately felt welcomed and supported. Eric was patient and genuinely invested in helping us find a car that was the perfect fit. Tom Tzimoulis's attention to detail was impeccable when explaining the warranty and service options. There was no pressure just good advice. Walter Pensa took the time to meet us and was focused on making sure that we were more than satisfied with our purchase and experience. We went in looking for a car and left with a car and what feels like three new friends. More

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I am actually very shocked to say the least when it comes to this dealership. I came in for a 2022 GLE 350 and I was taken very good care of by the folks down at this dealership, specifically the salesman E to this dealership. I came in for a 2022 GLE 350 and I was taken very good care of by the folks down at this dealership, specifically the salesman Eric M. And their financial manager Thomas. I was constantly offered drinks and food, I was treated very well, they were cooperative and willing to hear my side out and come to an agreement for the sake of both sides being happy. This is all very general information but what I noticed about this dealership is how engaged they were with me. Eric made me feel very much at home and it was as if I knew him a few years myself. Eric isn’t your typical sleezy salesman and you can see it with the way he handles his work. He is ultimately very professional and we actually had some very fun talks while we were getting the paperwork done for me car. The patience on this man is incredible and I highly recommend anyone within an attainable radius looking for a Mercedes Benz to visit these folks and ask for Eric. He is truly a genuine guy and will make the experience much worth it. I know for sure the drive I took was worth it and it was thanks to him. More

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Great experience with this purchase! From the onset of communications to the delivery of my suv, actions were immediate, highly helpful, pleasant, & comfortable! My sales consultant was From the onset of communications to the delivery of my suv, actions were immediate, highly helpful, pleasant, & comfortable! My sales consultant was excellent as were the managers, finance specialist, front desk staff, and everyone I came in contact with. I love my suv & appreciate the worry free experience! Thank you, Luci. More

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