Tiffany Butler
Tiffany Butler at Red Wing Chevrolet Buick
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Tiffany Butler | Page 2

Service Advisor

Red Wing Chevrolet Buick

2500 US-61
Red Wing, MN 55066

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4.8
109 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Languages Spoken

English English

4.8

109 Reviews

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109 Reviews of Tiffany Butler

January 10, 2024

Dealership Rating
Employee Rating

Tiffany lost my vehicle keys. Not a major issue but she told me that someone else accidentally took the keys and he would bring them back the next day. So the next day came and we More

by EDWARD VLCEK
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mike Pyle

Jan 11, 2024

Red Wing Chevrolet Buick responded

Hi Edward, It looks like you dropped off your vehicle Thursday December 28th.- The work was done on Friday December 29th, which would be 2 weeks as of tomorrow, not 3. The key was taken or misplaced on Friday December 29th and a new key and fob were made for you that same day. Tiffany has reached out to multiple customers from that day to see if they picked up the keys by mistake from her desk, no-one has replied. I apologize the keys were possibly misplaced or picked up by a customer - that will lead to a process discussion in service for the future. Please email a receipt to sales@redwingchev.com for up to $40 for a replacement key for your gun safe. Thanks for the honest review.

Jan 11, 2024

EDWARD VLCEK responded

So it was 2 weeks not 3. When were you guys going to call me back Ive called 3 times? Look not a big deal but its clear no one wanted to tell me they lost the keys. The only reason Im getting a response is because you got a bad review. We dont want your 40$ for the lost gun safe key.

December 25, 2023

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Very professional fixed a tire problem and covered it with a warranty. I like dealing with Mike. More

by DWJACARLS
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pyle

Dec 28, 2023

Red Wing Chevrolet Buick responded

Thank you! That's great warranty covered it, better yet! Have a happy new year, thanks for the high star review!

December 20, 2023

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Excellent service always. In and out in a reasonable time. Keep up the great work! More

by kathysue-123
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pyle, Bailee Cheever , Sammy Jannings

Dec 20, 2023

Red Wing Chevrolet Buick responded

Thank you :)

December 18, 2023

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Great service department always go above and beyond for their customers. Always responsive when my vehicle is for service. Great service team to work with. Highly recommend the service department at red wi More

by joebeans80
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Recommend Dealer
Yes
Dec 18, 2023

Red Wing Chevrolet Buick responded

I agree! Thank you for all the stars.

December 15, 2023

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Red Wing Chevrolet did a great job with service on my truck! Thanks for the great service! More

by willys5
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mike Pyle, Bailee Cheever , Sammy Jannings, Kyle Wilcox

Dec 18, 2023

Red Wing Chevrolet Buick responded

Thank you! Take care. Wishing you happy holidays!

December 06, 2023

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The service department is excellent. ,as is the parts department. The salesman could have been a little more helpful, but overall they did a great job More

by dougfranzen77
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Recommend Dealer
Yes
Dec 07, 2023

Red Wing Chevrolet Buick responded

Great to read Doug! Thank you for the high star review!

December 04, 2023

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Very good I like doing business with red wig chevrolet iwtll do business again gb More

by gb1230
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Pyle

Dec 04, 2023

Red Wing Chevrolet Buick responded

Thank you! We look forward to seeing you again!

November 21, 2023

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To hard to rate need a better review system bbbbbnnnn nnnn mmmm mnmjj nnnn nnnn jjjnj More

by gb1230
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Recommend Dealer
Yes

Other Employees Tagged: Cody Jacobsen, Mike Pyle

Nov 22, 2023

Red Wing Chevrolet Buick responded

I hear ya! We do have plenty of surveys with GM and our store. Apologies but thank you for the stars!

November 14, 2023

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Always feel like family there. Warming professional atmosphere. Trust the employees with the safety of my vehicle. More

by BUNKER3110
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Recommend Dealer
Yes
Nov 22, 2023

Red Wing Chevrolet Buick responded

Wonderful to read. Take care and we hope to see you again.

November 04, 2023

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She greeted me, she kept me informed and came and got me when finished! Great customer service! More

by BGERNENTZ
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Recommend Dealer
Yes
Nov 06, 2023

Red Wing Chevrolet Buick responded

Thank you for the positive feedback and 5 stars!

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