Tiffany Stouder | Page 17

Very clean and profession ran. Service was quick. The whole department was very polite and attentive. Service was quick. The whole department was very polite and attentive. More

by MCARTHUR814 Verified Customer Verified Customer

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...always had a pleasant experience with the service department and sales staff...every mechanic is first class... department and sales staff...every mechanic is first class... More

by WTMATTINGLY Verified Customer Verified Customer

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I need to know more because my last service was not what I was expecting I was expecting More

by JUSTINPHILIP1953 Verified Customer Verified Customer

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Gives warm welcomes to their customers. Courteous and polite after taking info of your vehicle they show you to the snack area which is a plus. They inform you at what stage your vehicle i Courteous and polite after taking info of your vehicle they show you to the snack area which is a plus. They inform you at what stage your vehicle is working on . And now I experienced the new video that is sent to my phone showing me what they did and if you need something more. The manager” David “ greets you while they’re working on your car and get to know his customers on a one to one which I prefer. I used Tiffany for years and this last visit I used Ryan Swoll, I couldn’t ask for better service from this young man. When I went inside to sign my paperwork it was a customer ahead of me so I sat in the chair. When Ryan was ready for me he could see that I had a problem getting up and he put his arm out and I looked up and I said thank you and I held onto his arm and I got up.. He is definitely an asset and just one more word who I believe is an asset inside the dealership building. His name is Charles. Through all these years Charles was always there for all my questions and did right by me. This dealership out of so many is an A + . sorry about this one more thing again when I got into my vehicle to leave hanging with the tag was a dealership offered to buy my car at X amount of money. Show the two new things that I’m aware of that I’m extremely happy with is the video on what they doing with your car and leaving an offer of sale for your car is the proper way to handle this. It’s so comfortable to go there when you walk in and you’re always acknowledged by your name. Where are all of the above I will close and my name is Patti Geist More

by Patti Verified Customer Verified Customer

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Can never get a call thru to service rep due to poor customer contact system. Called 5 times and left message but no call back. Otto is great but answering protocol is not customer friendly. customer contact system. Called 5 times and left message but no call back. Otto is great but answering protocol is not customer friendly. More

by traceyisler Verified Customer Verified Customer

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Service was very quick and efficient. I love the video of the overview of the vehicle I love the video of the overview of the vehicle More

by FALISHAGONZALEZ Verified Customer Verified Customer

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The service department takes too long to acknowledge new costumers because they are too busy chatting away with other employees. Also, when we ask to give a call back when there’s a rental available, they d costumers because they are too busy chatting away with other employees. Also, when we ask to give a call back when there’s a rental available, they didn’t bother calling back after a couple of days to ensure the customer that they didn’t forget them. It’s all highly inconvenient and the department is lacking common sense and etiquette. More

by nykocruz Verified Customer Verified Customer

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Service was done in a timely manner and well informed on other issues related to my vehicle. other issues related to my vehicle. More

by jeffr552003 Verified Customer Verified Customer

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everything went as promised. timely way. always made sure that I was in the loop. timely way. always made sure that I was in the loop. More

by DAVIDCBETHEL Verified Customer Verified Customer

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The service was done well and the facility is great. Pricing is a little on the high side. Pricing is a little on the high side. More

by DPLADOUCEUR Verified Customer Verified Customer

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