Tiffany Tremmel | Page 5

Steve was amazing at keeping me up to date through the process and setting expectations. process and setting expectations. More

by AGGRUTZ Verified Customer Verified Customer

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More than 1 month after bringing 85+ year old parents in twice to sign lease paperwork, the dealership has yet to refund them the overpayment from the incorrect lease paperwork. twice to sign lease paperwork, the dealership has yet to refund them the overpayment from the incorrect lease paperwork. More

by MURRAYARLHTS Verified Customer Verified Customer

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Jim was wonderful to deal with. He always kept me informed and on the loop. I’d definitely do business with him again! He always kept me informed and on the loop. I’d definitely do business with him again! More

by THRIVELIFE Verified Customer Verified Customer

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Absolutely awful. Spent 30k on a car just for it to leave me stranded 6 weeks later and needing a new alternator. Called Rorhman Kia, spoke to service dept. who said t Spent 30k on a car just for it to leave me stranded 6 weeks later and needing a new alternator. Called Rorhman Kia, spoke to service dept. who said that the $4k extended warranty I paid for should cover alternator and cover a tow to the shop. Called the warranty just to be told that I can’t use it for 45-90 days, so I’d have to cover the tow myself. How can you sell a 30k car and it breaks down in 6 weeks. What a rip off. Save yourself the trouble and go to an honest dealer that will at least stand by their cars and by what they sold you. More

by NBARRIENTOS316 Verified Customer Verified Customer

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Decent experience overall. While it was very frustrating to wait a year for the ordered car, the team was responsive to my ongoing inquiries and provided the updates they coul While it was very frustrating to wait a year for the ordered car, the team was responsive to my ongoing inquiries and provided the updates they could. Pickup experience was more frustrating 1) the aligned salesman was trying to help 2 customers at the same time while other salesmen were idle; 2) the offer for trade was a joke and I sold the car for twice as much; and 3) there was no follow up inthe days following the purchase More

by LAUDEMANSCOTT Verified Customer Verified Customer

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I appreciated the helpfulness of the staff and the lack of "high pressured" sales that many other dealerships strive on. I knew what I wanted going in and Kamarie helped make that happen. of "high pressured" sales that many other dealerships strive on. I knew what I wanted going in and Kamarie helped make that happen. More

by ASTARANDSON Verified Customer Verified Customer

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The experience was great you interested in me letting me, leaving car an I carry my out. The issue was the battery leaving car an I carry my out. The issue was the battery More

by BOBBYMILSAP Verified Customer Verified Customer

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Jim was good at communicating with me throughout my 10 month waiting period of recording the vehicle. When it was time to purchase the vehicle, Bob Rohrman made it quick and easy to get my vehicle. month waiting period of recording the vehicle. When it was time to purchase the vehicle, Bob Rohrman made it quick and easy to get my vehicle. More

by MM.HUMBERT Verified Customer Verified Customer

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The people were nice clean environment they take good care of their people and make sure they are good take care of their customers care of their people and make sure they are good take care of their customers More

by MGONZALEZ12972 Verified Customer Verified Customer

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Hard time getting second car key still waiting and I hope that you have sent my payoff to capital one and every time I call and ask for someone i get their voicemail ? that you have sent my payoff to capital one and every time I call and ask for someone i get their voicemail ? More

by WILLIAMMACK731 Verified Customer Verified Customer

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