Tiffany Tremmel | Page 4

The team at Schaumburg Kia came through for me when I needed them. They listened to my concerns, and jumped right on things! Thank you all! needed them. They listened to my concerns, and jumped right on things! Thank you all! More

by RUMBA129 Verified Customer Verified Customer

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They took care of our needs when needed. They are always available when I needed an answer. They are always available when I needed an answer. More

by CASTRO.RD_2311 Verified Customer Verified Customer

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Kudos to all the staff at Schaumburg Kia, this is the first dealership where staff is welcoming and does not make the buyer feel pressured into making a decision, rather they encourage you to be as well first dealership where staff is welcoming and does not make the buyer feel pressured into making a decision, rather they encourage you to be as well informed as possible. My Sales Rep Aldo spent a FULL HOUR explaining the features of my new Telluride, and ensured I knew how to use them. Aldo, thank you for taking the time to explain all the features, and for staying over an hour past closing time to help me set up my Kia App and connect my phone via Bluetooth before I left the dealership. Aldo made the purchase and negotiation process so much less intimidating. Mike Mallory in Finance was also wonderful to work with, explaining the different warranties, what my payment terms would be and the exact date of my first payment so I could set up a calendar appointment as a reminder. Thank you for making this experience less stressful and allowing me to drive away feeling informed and at ease. More

by ENRG_60172 Verified Customer Verified Customer

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Steve was great! Showed us all the features and was not over the top with pressuring us to buy. Showed us all the features and was not over the top with pressuring us to buy. More

by KASEYCOO Verified Customer Verified Customer

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I will definitely recommend this dealership to friends and family. Tiffany Phillips and Michael Felker were amazing. and family. Tiffany Phillips and Michael Felker were amazing. More

by HEATHER621 Verified Customer Verified Customer

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Worst Customer Service Ever! ! Will NEVER recommend this dealership. What an absolute nightmare. They need to learn how to communicate with their customers and not avoid them. The ! Will NEVER recommend this dealership. What an absolute nightmare. They need to learn how to communicate with their customers and not avoid them. The salesman was very kind and understanding to our situation. Oh, and they totally scammed me with the price. Price was listed under ten grand but paperwork showed over 13,000. More

by MONICAMANIEZ73 Verified Customer Verified Customer

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It was a smooth and great experience I will definetly recommend family and friends to purchase a vehicle here. recommend family and friends to purchase a vehicle here. More

by STEVEARA32 Verified Customer Verified Customer

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Schaumburg Kia made the car buying experience very pleasurable. They were all so very helpful with the financing process . I also like the fact that they showed me how to use all the options on my new pleasurable. They were all so very helpful with the financing process . I also like the fact that they showed me how to use all the options on my new vehicle and help me set up the Kia access app. 😀 More

by TIM100766 Verified Customer Verified Customer

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I called Bill looking for a no nonsense sales process. My time is limited and I do not like to play games as is the traditional dealership style of sales. Bill presented me with the price I wanted, had m My time is limited and I do not like to play games as is the traditional dealership style of sales. Bill presented me with the price I wanted, had me connected with the correct people in a timely fashion and had me out the door with my car. The Schaumberg Kia team heard what i wanted and executed a smooth transaction without deviation from my needs. More

by COLINBLACKSHAW1 Verified Customer Verified Customer

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Very polite work fast and efficient and did everything they said they're going to do Have a very nice day they said they're going to do Have a very nice day More

by GSIRRAH012970 Verified Customer Verified Customer

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