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Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.8
564 Reviews

Dealership Experience

11 yrs, 4 mos

4.8

564 Reviews

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564 Reviews of Tiffany Wessel

January 24, 2026

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Employee Rating

Excellent service. Great communication with the staff, who answered any questions I had. They kept me informed about the status of the check up and gave me great instru More

by JDCROWLEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Daniel Lopez, Joseph Budner, Raymond Furslew, Mickey Hughes, Justin Raymond, Johnny O'Beirne

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Jan 24, 2026

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

January 23, 2026

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Employee Rating

Great service department and Tiffany was courteous, informative and very helpful. Vehicle was returned to me promptly. More

by gdegirolam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

January 23, 2026

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Employee Rating

Tiffany is super friendly and honest about her work. She was very helpful with the process More

by SINGH27485
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

January 22, 2026

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We bought both our cars from DCH Honda , always great service… we will be back More

by MERCH.GIRL
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Service Time
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Recommend Dealer
Yes
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Jan 22, 2026

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

January 21, 2026

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Employee Rating

Over 2 hrs. for an Express Oil & Filter Change and Tire Rotation. Too much time taken to do such a basic service. More

by Monteror13
Recommend Dealer
No

Other Employees Tagged: Tiffany Wessel

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Jan 25, 2026

DCH Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Ken Kallok Service Director

Jan 21, 2026

Monteror13 responded

It seems that services for my auto are taking a longer than usual during the last year or so. Especially for when my engine light displayed on 1/27/2025 and a diagnostic test was done, taking 4+ hrs. The supposed result code was that my catalytic converter should be replaced and I was given an approx. $2300 price to have it completed. I chose not to, and it turns out it was misdiagnosed, as it went through NJ DMV Inspection and passed. You charged me $200 for the test anyway, even though your Service Advisor Jacob Link advised me that he would check into it, when I requested a refund. He never got back to me with an answer, as promised, even after I tried contacting him several times for an answer.

January 21, 2026

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My service advisor, Tiffany, was quite helpful. The work was performed to my satisfaction and in a timely manner. More

by michaelhajducek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

January 21, 2026

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Employee Rating

Very courteous and informative And what was really nice my car was parked right outside the door I was very pleased More

by rosebude
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

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Jan 21, 2026

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

January 21, 2026

Dealership Rating
Employee Rating

It was fine; service was quick despite being busy. Place was clean and quiet. Thanks More

by timex1099
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

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Jan 22, 2026

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

January 20, 2026

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Employee Rating

Everyone was helpful and service was fast considering all that had to be done. All work done was explained. More

by sassykell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

January 18, 2026

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Employee Rating

Always friendly ol skool Tiffany had been my Service Advisor for many years she's always happy to accommodate, friendly, helpful every time I go in to get my car serviced More

by Marty Vaz
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

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Jan 18, 2026

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

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