Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel | Page 4

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.8
652 Reviews

Dealership Experience

11 yrs, 7 mos

4.8

652 Reviews

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652 Reviews of Tiffany Wessel

March 13, 2026

Dealership Rating
Employee Rating

It was difficult asking questions about other specs while my vehicle was being inspected. My vehicle was fairly new and I had a question about the climate control fan system they would not inspect it while m More

by MEG.DEMATTEO
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 14, 2026

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

March 12, 2026

Dealership Rating
Employee Rating

Excellent Service. Friendliness, experience, conformity, knowledge and quality.I recommend it to everyone. Thank you very much! More

by etovio957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2026

DCH Kay Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Andrew Ly General Sales Manager 732-676-4214

Mar 12, 2026

etovio957 responded

Friendliness, experience, conformity, knowledge and quality.I recommend it to everyone. Thank you very much!

March 12, 2026

Dealership Rating
Employee Rating

Waiting was a lot longer than it was quoted to me. It was 1 hour longer More

by ACURA00000
Recommend Dealer
No

Other Employees Tagged: Tiffany Wessel

Mar 17, 2026

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

Mar 17, 2026

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

March 12, 2026

Dealership Rating
Employee Rating

Tiffany was professional, courteous,knowledgeable trustworthy ...provided guidance and kept me informed. Wait wasn't too long ..information useful More

by elnmol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

DCH Kay Honda responded

We’re pleased Tiffany’s courteous and knowledgeable guidance kept you informed during your Honda service. It’s great the wait was short and the information proved useful. Thank you for the positive review. Ken Kallok Service Director

March 11, 2026

Dealership Rating
Employee Rating

Excellent Efficient, professional, convenient This was a great experience and now my recalls are taken care of More

by KPFAL1
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 11, 2026

DCH Kay Honda responded

It’s wonderful to hear your Honda Civic recall service was quick and seamless. Tiffany is pleased the process was professional and met your expectations. We look forward to supporting you again in the future. Ken Kallok Service Director

March 11, 2026

Dealership Rating
Employee Rating

Staff have been very helpful and friendly. Tiffany has been extremely helpful. She has gone out of her way to make sure I was taken care of. More

by TAISHA4886
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 11, 2026

DCH Kay Honda responded

It’s wonderful to hear our team was friendly and that Tiffany went above and beyond during your Honda Pilot service. Thank you for sharing your experience. Let us know if there’s anything more we can do. Ken Kallok Service Director

March 10, 2026

Dealership Rating
Employee Rating

Cordial and welcoming Also keep up to date the status of the repairs requirements and prompt notification when vehicle is ready. More

by Lye123
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 10, 2026

DCH Kay Honda responded

Thank you for highlighting how friendly and welcoming our team was during your Honda CR-V service. Tiffany is glad the updates on repair requirements and prompt readiness notifications were helpful. We look forward to assisting you again. Ken Kallok Service Director

March 10, 2026

Dealership Rating
Employee Rating

Tiffany and Ken the manager are exceptional - as are all the other friendly staff I chat with while there More

by A_ELLIOT_2000
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 10, 2026

DCH Kay Honda responded

It’s wonderful to hear Tiffany and our friendly team made your Honda CR-V service visit so pleasant. Thank you for sharing your experience, and we look forward to assisting you again. Ken Kallok Service Director

March 08, 2026

Dealership Rating
Employee Rating

My experience with the dealership I've made clear. But fire back another question and that may begin to sour. I'm a busy person More

by NORM.OGILVIE6
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 10, 2026

DCH Kay Honda responded

Thank you, Norm, for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

March 05, 2026

Dealership Rating
Employee Rating

They got my car in the day I called and started working on it. The next day I received a video from the technician and my car was ready before noon. Everything seems to be working ok More

by mpkm53
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Mar 05, 2026

DCH Kay Honda responded

Thank you for sharing your experience with your Honda CR-V service. We’re pleased that Tiffany and our technicians could start work the same day and send you a video update. It’s great to know your CR-V was ready by noon and is running smoothly. Ken Kallok Service Director

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