Tim Belstner | Page 2

Amazing service, the customer service is amazing and will work with you until you have the vehicle you want! work with you until you have the vehicle you want! More

by robertmunozm14 Verified Customer Verified Customer

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If buying a vehicle from Kearns auto, be prepared. These people are professional, used car salesman, and if I was to do it again, I would take a professional car buyer with me to negotiate. I haven’t These people are professional, used car salesman, and if I was to do it again, I would take a professional car buyer with me to negotiate. I haven’t purchased many vehicles in my life. The Escalade was detailed as well, as anything I’ve ever seen detailed. In fact, it looked brand new. It looked so good in fact that I didn’t notice hidden damage on the rocker panels. Before I knew it was as damaged as it is, I brought it to their attention and felt they considered it a non-issue. They didn’t really want to talk about it when I expressed my concern. When I got the vehicle home and and washed it, there was rusty water, running out of the rocker panels. I consulted an expert body repairman, he told me the rocker panels, hence the unibody, are rusted beyond repair unless I want to spend 4-5, $6000.00. In fact, he said, I can just about put my finger right through it. When I returned the next day to pick up the vehicle I had left there, and told my salesman, Shane, about this issue, he said, take some pictures and he’ll take it to his boss and see what he can do. I did all of that. Long story short, after speaking with one of the managers, Tim, they basically told me to get lost. In the aftermath, here just a few weeks later, they look much worse than they did. I believe they cleaned up the rockers to make them look decent, but knew that they weren’t good. Since rocker panels are part of the structural integrity of this vehicle, I feel the dealership should either pay to have them repaired or let me return the vehicle. On the buyers guide, they marked the unibody as legal. I do not believe it’s legal in this condition. The vehicle is it listed on the buyers guide as the sound system/entertainment system is working. In fact, Sirius XM does not work. This was determined by Sirius XM themselves. The threshold lights on both front doors do not work. I know when buying a car, it’s buyer beware, but I believe that you have to trust the dealership to some point. Especially when they have 300-$500,000 cars for sale sitting all around the dealership. I guess in this case, I was mistaken. It’s very difficult to ascertain the condition of a vehicle on a 10 minute test drive and a visual inspection. More

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Kearns had a very good price on the car I was looking for. They were easy to work with over the phone and were even willing to give me a trade evaluation remotely. Entire transaction was quick and easy. for. They were easy to work with over the phone and were even willing to give me a trade evaluation remotely. Entire transaction was quick and easy. More

by englandchiro Verified Customer Verified Customer

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Our family has bought a lot of cars from a lot of different dealerships. So many of them promise things that never come true. Kearns Auto truly cares about their customers and them having the highe different dealerships. So many of them promise things that never come true. Kearns Auto truly cares about their customers and them having the highest satisfaction. I dealt with Tommy, Patrick, Kiefer, and Tim. They were all receptive, helpful, and easy to work with. Kearns Auto is one of the best dealerships I have ever dealt with and I have total trust in them. I will go back there and I will refer potential customers to them. More

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Fantastic selection of inventory and great knowledgeable employees. This is our second durango and our experience with Kearns was far better than our first dealership experience. employees. This is our second durango and our experience with Kearns was far better than our first dealership experience. More

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Easiest dealer I've ever worked with. The jeep was priced well, seemingly too low even. Staff was super nice and it was a neat experience to see some of the rare cars and suoercars. Very The jeep was priced well, seemingly too low even. Staff was super nice and it was a neat experience to see some of the rare cars and suoercars. Very clean and inviting dealership. More

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Great service and the people where very helpful. there price was good I great service. 👍 there price was good I great service. 👍 More

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From start to finish this was the fastest and easiest car buying experience we have had! We worked with Tommy Schafer who was wonderful. He took the time to listen to exactly what we were looking for instead buying experience we have had! We worked with Tommy Schafer who was wonderful. He took the time to listen to exactly what we were looking for instead of giving us the run around. We would highly recommend any to purchase a vehicle from Kearns and we look forward to purchasing with them in the future! More

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Awesome to deal with. Got approved right away! Very helpful. Tommy was awesome. Recommend them. Got approved right away! Very helpful. Tommy was awesome. Recommend them. More

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Kearns motor car was very helpful and made an easy car buying experience for me. buying experience for me. More

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