Tim Dang | Page 21

228 mile drive=big savings Loved Vince Rossi our online sales manager initial contact. He had everything in order for our late afternoon arrival on a Sunday from out of town. Up Loved Vince Rossi our online sales manager initial contact. He had everything in order for our late afternoon arrival on a Sunday from out of town. Upon our arrival we had been referred to Gio Ceremony also an online sales manager as Vince was off work that day. We compared the Honda Pilot EX-L & Touring models. We test drove the Touring & decided we would go with the Touring over the EX-L. The Touring they wanted to sell us was dirty & the chrome looked like it had small rust spots on it. We were promised we could refuse the vehicle if it wasn’t detailed to our liking. By this time it was close to their 6:00 pm close of business & we expressed our frustration knowing there was an exact Touring model with the same color scheme on their lot with the interior still wrapped from the factory. After speaking to a manager - Tim Dang he assured us that the Touring would be detailed to our liking. After 5-10 minutes Tim came back to us & offered us the Touring that still had the interior factory wrapped. They took it to their detail department (who stayed after hours) & did a quick detail on it while we went to financing. As we had already negotiated a price online & have excellent credit scores the process was simple. Mike Warren was our finance manager. We did purchase an extended warranty as the car is so technological, but we again negotiated a lower price. By this time it was well after their 6:00 pm close. We accepted delivery of the Pilot knowing we would bring it back down at our convenience for a full exterior detail since it was late & dark outside at this point. I contacted Gio two days after our purchase & scheduled a full detail for two weeks later while my husband was working in the area. My husband drove it down & was very impressed with the detail manager - Paul?. There were a few scratches in the chrome door trim that couldn’t be polished out, but Manly wrote a part & service order to have our local Honda dealer service department replace the chrome. Gio also arranged a loaner car for my husband while the Pilot was being detailed. Overall we had a great experience at Manly & would recommend them to others. We love our Pilot! More

by 228 miles for a Pilot! Verified Customer Verified Customer

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Like family Manly Honda and Tom helped us out after we lost our home to Sonoma County wildfires. Not only Tom , but finance department , customer service , auto Manly Honda and Tom helped us out after we lost our home to Sonoma County wildfires. Not only Tom , but finance department , customer service , auto service treated me like family . The individuals that work at Manly include neighbors , friends of people I work with and most have lived in our community for years. The owners are local and wonderful people . Thank you Manly for every thing you do . More

by BLAIRSSHOP Verified Customer Verified Customer

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Excellent customer service.. Because they explain everything in details and have great customer service and good personal.. I will recommend this dealer to every body because they Because they explain everything in details and have great customer service and good personal.. I will recommend this dealer to every body because they will try that best to help to get ur dream car.. More

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Phenomenal customer service went beyond satisfaction I already recommend did this dealership to my friends and family, it's the first dealership in the continental US today I was wow when I heard them fr I already recommend did this dealership to my friends and family, it's the first dealership in the continental US today I was wow when I heard them from Sergio he also showed me the first Honda car sold in The US More

by JIMMYTOBAR11237 Verified Customer Verified Customer

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Above and Beyind In the past decade have purchased two cars from Manly, both of which were great cars and served our family well. So two weeks ago I bought another Hon In the past decade have purchased two cars from Manly, both of which were great cars and served our family well. So two weeks ago I bought another Honda from Manly, and after driving only 100 miles, realized I just wasn't comfortable in the car. I went into the dealership to state my concerns, not really expecting a resolution. I spoke to the sales manager Tim Dang who listened respectfully to what I had to say, and suggested I try out other models. He connected me to salesman Aaron Katz. Aaron was knowledgeable, and helped me find the perfect car. I never felt pushed. Tom Henschel in financing worked his miracle, and I came away happy on that end as well. I have to say the entire staff at Manly Honda went above and beyond. They never told me I was stuck with the car that didn't work for me, but treated me like family, and helped me find the perfect car. I am now the happy owner of a Honda Accord Sport SE. I will definitely be back and definitely recommend Manly Honda. More

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BEYOND OUTSTANDING! I recently purchased a car from Manly Honda & I must say I am absolutely floored & astounded at how friendly, hard working, honest, well informed & he I recently purchased a car from Manly Honda & I must say I am absolutely floored & astounded at how friendly, hard working, honest, well informed & helpful they are. Sergio Brito Arreguin, Thomas Henschel & Tim Dang all worked together in helping me attain an amazing deal on my 2017 Honda Accord. Purchasing a car from Honda & alongside Sergio, Thomas & Tim has been hands down the best car-purchasing experience I have experienced yet. I highly recommend going to Manly Honda if you're thinking of purchasing a vehicle. I will, without a doubt, be coming back to Manly Honda in the future. More

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Great Service Great customer service, will recommend to others. Everyone was very friendly and nice to work with. experience was very fast and easy but pleasant at Great customer service, will recommend to others. Everyone was very friendly and nice to work with. experience was very fast and easy but pleasant at the same time. More

by LNGO707 Verified Customer Verified Customer

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Car #2 My last review was fairly recent and fresh in my mind. My first review with Manly and Cory Mcmurray. I thought he did a great job; however, with the n My last review was fairly recent and fresh in my mind. My first review with Manly and Cory Mcmurray. I thought he did a great job; however, with the new car I just purchased, he and I believe Tim Dang understand my needs. Understanding I am trying to surprised my 16 year old daughter, Cory helped me out in getting a "big" red bow for Jenna. I understand that this is business and that Cory has to do good Manly, but from what I see and read from other responses, your team really TRY to SATISFY the customer..... I've always been a Toyota guy working for NUMMI in the past, but you guys pulled me to your side. Thanks a lot. I appreciate your empathy toward us!! More

by GFBAZA Verified Customer Verified Customer

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Jessie Broadway was patient, calm & not at all pushy. I was VERY UNHAPPY W/GARY USED CAR SECTION. I almost didn't go back. Glad I did because of Jessie Broadway! I have purchased 3 vehicles w/ his help & I was VERY UNHAPPY W/GARY USED CAR SECTION. I almost didn't go back. Glad I did because of Jessie Broadway! I have purchased 3 vehicles w/ his help & got good deals on all! More

by JLBEES4 Verified Customer Verified Customer

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Tons of inventory and very helpful employees Giovanni Ceremony and Dave Sambar made the process of getting a vehicle so easy and I didn't feel under pressure. Total customer service! I want to t Giovanni Ceremony and Dave Sambar made the process of getting a vehicle so easy and I didn't feel under pressure. Total customer service! I want to thank both of them for making me feel good about buying a car. I absolutely love my new Civic and would recommend this dealership to anyone looking for a new vehicle. I also appreciate Giovanni's manager Tim for offering me such a great deal on a brand new Honda! More

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