Tim Deering
Tim Deering at Rob Sight Ford

Tim Deering | Page 6

Service Advisor

Rob Sight Ford

13901 Washington Street
Kansas City, MO 64145

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Tim Deering

June 13, 2023

Dealership Rating
Employee Rating

Always get great service and fixed right the first time and every time I bring my vehicle in. More

by tadpole7901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bryant

Jun 13, 2023

Rob Sight Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2023

Dealership Rating
Employee Rating

Their service department has always done an excellent job, service reps are friendly and professional and how can it get any better than this! BERY HAPPY! More

by tbommy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2023

Rob Sight Ford responded

Thanks for sharing about your experience with Rob Sight Ford. We appreciate your business and hope to see you again soon!

May 19, 2023

Dealership Rating
Employee Rating

Everyone there is very nice and polite. They are easy to deal with and all my questions were answered. More

by dbedmonsond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2023

Rob Sight Ford responded

Thank you so much! We appreciate your 5 star review and thank you for your business!

May 09, 2023

Dealership Rating
Employee Rating

I received prompt service from the service department, and I didn’t even buy my truck there. More

by pjaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 08, 2023

Dealership Rating
Employee Rating

Great people, great service and I trust their work! They always get me in/out fast on oil changes. More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2023

Dealership Rating
Employee Rating

Good service quick responses. Fair new and used car/truck pricing. Would recommend to anyone. More

by idontno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2023

Dealership Rating
Employee Rating

Was able to get an oil change/tire rotation in under 2 hours before heading out of town. Appreciate being fit into the schedule without an appointment. More

by janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam schoonover

Mar 15, 2023

Rob Sight Ford responded

Thank you Janet! We appreciate you!

Mar 14, 2023

janet responded

Great service as always!

March 07, 2023

Dealership Rating
Employee Rating

Great service department. They service my vehicle promptly and at a fair price. Love the service I get. Thank You. More

by eerowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Davidson

February 14, 2023

Dealership Rating
Employee Rating

Simply put, Rob Sight Ford is the best Ford dealer in or around Kansas City! More

by thisbme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Rob Sight Ford responded

Wow! Thank you so much! What a cool review! We sure appreciate you.

February 12, 2023

Dealership Rating
Employee Rating

Good place Need to improve on the service guy picking up the phone He is somewhat rude and doesn’t like repeating details to customers….he gets irritated when asked questions which is his job to answer!wha More

by earldom.techs-0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Rob Sight Ford responded

Thank you very much for taking the time to offer your feedback. I apologize for the poor experience on us taking your phone call. I don't have your phone number with this review to call you but if you don't mind would you please contact me directly ? I ask because we have several people that answer the phone, I would like to know if you happened to catch the persons name? If so it will allow me to coach them to do better individually. We will also share this review with the entire team to make us all aware to always try to do better as well. Thank you for the opportunity to serve you, we are sorry we didn't do better. Respectfully, Rich Poe General manager direct line 816-941-1240 richpoe@robsight.com

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