Tim Gonzales | Page 4

Excellent - Thoughtful, Efficient, Customer-Focused This was my first car purchase, and I was really honored by how well everyone that I met with treated me. They were thoughtful about what I was lookin This was my first car purchase, and I was really honored by how well everyone that I met with treated me. They were thoughtful about what I was looking for, got me all the information I needed to make an informed decision, and walked me through to making the purchase, all in a thoughtful and efficient manner. If you're looking to buy a Subaru, this is a great place to go. More

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Poor service I contacted the dealership about purchasing a vehicle and was told they didn't have it but could order it. I was told I would need to put a deposit do I contacted the dealership about purchasing a vehicle and was told they didn't have it but could order it. I was told I would need to put a deposit down so I left my credit card number. I was told that they would call me back in about 15 minutes to confirm the vehicle was available and they would charge my card. I waited and did not hear back so called 4 hours later. I was told they were busy and would call me the next morning. The next day went by n I still didn't hear from them. I called again and left a message with the receptionist. Still haven't heard back. I am unimpressed with their "family" run business. More

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Special Order Outback All of the people at the dealership were genuinely interested in helping us get the car we wanted. All questions about specific features were answered All of the people at the dealership were genuinely interested in helping us get the car we wanted. All questions about specific features were answered with both the pros and cons. No pressure tactics were used. More

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