Tim Haines
Tim Haines at BMW of Darien
Refer Me

Tim Haines | Page 2

Client Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

Contact Me
5.0
70 Reviews
5.0

70 Reviews

Write a Review

70 Reviews of Tim Haines

April 28, 2023

Dealership Rating
Employee Rating

Exceptional sales experience from the moment I walked in. Flawless and timely. Tim and Anthony are great More

by Kmknig818@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez

May 01, 2023

BMW of Darien responded

We're grateful to have earned your support! We are happy to hear that Tim and Anthony were able to deliver an exceptional sales experience for you. Your kind words mean a lot, and we hope you enjoy your new ride from BMW of Darien. Take care!

May 01, 2023

Kmknig818@yahoo.com responded

Appreciate the response. Thank you Best Dealership and staff we have ever dealt with. We will be back.

April 18, 2023

Dealership Rating
Employee Rating

Thank you for everything the service was great will see you guys again for my next service More

by preslyevens1@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kozlowski, Barbara Monick, Sebastian Mortenson, Yussef Warde, Chris Tienken, Mike Liberti , Jeremy Ciskowski, Patrick Mackin, Reggie Watson

Apr 18, 2023

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the BMW of Darien team. Drive safely, and we hope to see you back!

February 08, 2023

Dealership Rating
Employee Rating

The entire Darien BMW crew is awesome. Professional, expedient and caring for their clients. A+ and would highly recommend!! More

by BroncoDan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 08, 2023

BMW of Darien responded

Thank you, Dan, for leaving BMW of Darien a five-star review! We appreciate your excellent feedback.

January 27, 2023

Dealership Rating
Employee Rating

Good location. Good hours. Good people. Nice facility. But I’m not sure prices are as low as they could be More

by Mark.sarlitto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

Feb 07, 2023

BMW of Darien responded

Hi Mark - I am happy to hear that overall you feel confident in our business and team! We strive to offer competitive prices in the current market, so I do appreciate this feedback. I would also be happy to discuss your interests and further assist you. Please reach out at your convenience. Thank you, Trevor Martin - Service Manager - 203-662-2027

January 12, 2023

Dealership Rating
Employee Rating

Tim Haines is the best. Dealer is great too. Their service is good too. Thanks. More

by Blufflaketim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 12, 2023

BMW of Darien responded

Thank you for leaving BMW of Darien a five-star review! We appreciate your support for Tim.

December 31, 2022

Dealership Rating
Employee Rating

I bought my 2020 X3 as as demo model. Tom there sold it to us. Great experience. Brought it back with in a couple a month for a problem with the infotainment system. They couldn’t get the More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Vince Pampena

Feb 06, 2023

BMW of Darien responded

Mark, while we sincerely apologize for the issues you encountered working with us, we appreciate you giving us the chance to help make things right for you. If there is anything more we can do to assist you or anything else you would like to discuss, please feel free to reach out. Best, Trevor Martin - Service Manager - 203-662-2027

Feb 07, 2023

Mark responded

I recently got in touch with Trevor the service manager at BMW of Darien. He made good on all the promises that he would rectify the issue in a timely fashion and has done sense. Made a very generous offer to take care of the cars. Next oil change, and I took advantage of that. It is nice to know that these issues/complaints are recognized, and that they don’t fall on deaf ears and people like Trevor make good on the promises from both the dealership and manufacturer I would highly recommend dealing with this dealership all the best.

Feb 07, 2023

BMW of Darien responded

Mark, thank you so much for taking the time to share your experience. We are thrilled to hear that our team was able to make things right. All of us at BMW of Darien truly appreciate your business and hope to see you again in the future!

December 02, 2022

Dealership Rating
Employee Rating

It took the dealership 7 hours to diagnose that my car has an air flow issue. My 17 year old grandson diagnosed that in 10 minutes. I dropped the car off at 9 and retort 3:45. I believe that the car was d More

by Marge
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Jaime Gonzalez

Dec 06, 2022

BMW of Darien responded

Marge, I am sorry to hear that your vehicle took longer than anticipated to diagnose. We strive to deliver seamless and professional service, and it is never our intention to inconvenience our guests. I would appreciate the chance to speak with you directly to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Trevor Martin - Service Manager - 203-662-2027

November 01, 2022

Dealership Rating
Employee Rating

Professional Consistent Kind Knowledgeable Prompt Ha ppy Considerate Follows- through Responsible Sense of humor Insightful Loyal Sincere Respectful Kind More

by debschreiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2022

BMW of Darien responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

September 23, 2022

Dealership Rating
Employee Rating

This dealership is fantastic but I’m specifically writing about Tim Haines who is been my sales rep since moving to Connecticut in 2019. Tim is extremely honest, responsive, thoughtful, detail oriented and i More

by GregsoloCT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

BMW of Darien responded

Thank you for the great review, Greg! We are so glad to hear that you had such a successful purchase experience working with Tim the BMW of Darien team. We will be sure to let him know how much you appreciate his help. Drive safely, and we hope to see you back again at BMW of Darien!

September 15, 2022

Dealership Rating
Employee Rating

We have been leasing cars here for many years. A terrific dealership with thoughtful, knowledgeable staff. More

by Wng
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anderson Cherilus

2
...

Dealership Inventory (129 Vehicles)

used 2021 BMW 330 car, priced at $34,995
2021 BMW 330
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2023 BMW X5 car, priced at $55,995
2023 BMW X5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW X5 car, priced at $72,945
2024 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2021 BMW X1 car, priced at $31,495
2021 BMW X1
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2019 BMW M550 car, priced at $39,995
2019 BMW M550
used
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW 430 car, priced at $70,170
2024 BMW 430
new
Alpine White exterior
Automatic
All-wheel Drive