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Tim Hoffman
1,508 Reviews
1,508 Reviews
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1508 Reviews of Tim Hoffman
April 14, 2019
Best dealership in southeast Wisconsin! Always have a great experience with a very knowledgable staff! Thanks again Tim Hoffman and crew, for another great job! Will look forward to return Always have a great experience with a very knowledgable staff! Thanks again Tim Hoffman and crew, for another great job! Will look forward to returning in the future for another excellent experience... More
by jimeez4
Verified Customer
April 14, 2019
Excellent Customer service Great Customer Service! The oil change itself took 1.5 hours which is a very long time. Another customer in the lobby complain that he was there for t Great Customer Service! The oil change itself took 1.5 hours which is a very long time. Another customer in the lobby complain that he was there for two hours for an oil change. More
by CAD1
April 13, 2019
Great service for oil change. I brought my 2018 terrain in for an oil change. I called ahead of time and was able to get in within a couple of days. When I arrived they were prompt I brought my 2018 terrain in for an oil change. I called ahead of time and was able to get in within a couple of days. When I arrived they were prompt and took about 45 mins for my oil change. The waiting area was nice as they provided cookies, coffee, and water. They let me know for future purposes costs for oil changes/specials. Everyone was friendly and prompt with my visit. More
by Autumn
April 10, 2019
2011 Chevrolet 150,000 mile Equinox Repairs Tim Hoffman does an excellent job reviewing the car's needs and explaining the requirements, needs and time required for servicing. Tim also called wh Tim Hoffman does an excellent job reviewing the car's needs and explaining the requirements, needs and time required for servicing. Tim also called when another problem was discovered and needed an extra day to complete. The loaner car was perfect. More
by Strutzb
April 08, 2019
Honest and Kind Working with Tim is easy and seamless, from drop off to pickup. Always a great experience anytime I need repair or maintenance done to my car. Working with Tim is easy and seamless, from drop off to pickup. Always a great experience anytime I need repair or maintenance done to my car. More
by VANVLEEM
Other Employees Tagged: Dan First
April 05, 2019
Warranty Maintenance Always have a great experience with Tim Hoffman and crew! Our Cadillac is returned to me clean and service is done right. Very considerate when I cal Always have a great experience with Tim Hoffman and crew! Our Cadillac is returned to me clean and service is done right. Very considerate when I call in for a appointment, and let us know about how long it will take. Thanks Tim, and crew for another job well done!!! More
by jimeez4
April 04, 2019
Friendly staff, good service Service department has friendly service writers and tech's throughly check issues out to repair the problem right the first time. I trust this shop wi Service department has friendly service writers and tech's throughly check issues out to repair the problem right the first time. I trust this shop with my truck and know it is being cared for properly. More
by Blue sierra1
Other Employees Tagged: Kevin Phillips, Emil
March 28, 2019
Left me wondering My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her $139 to put on the analyzer, only to tell her it would cost another $185 to replace the "bluetooth antenna", and possibly another $595 to replace the VCIM (Vehicle Communications Interface Module). Additionally, her trunk will not stay closed (technician states it's a known problem). States it would be another $147 to replace corroded switch. These are known Buick defects. Why are customers being made to pay to correct these types of issues? More
by Unimpressed customer
Other Employees Tagged: Gene Tellez
March 28, 2019
Oil change on my ram 3500 Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my t Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my truck. More
by Mike 82
