1,534 Reviews
Write a Review1534 Reviews of Tim Hoffman
May 01, 2019
Tire replacement Their price and service is the best around Tim always goes over and above the call of duty to make your experience great. Great job Their price and service is the best around Tim always goes over and above the call of duty to make your experience great. Great job More
April 30, 2019
Excellent Customer Service Tim provides exceptional customer service every time I am in the Service Center. He ensures I have transportation if needed and keeps me abreast on th Tim provides exceptional customer service every time I am in the Service Center. He ensures I have transportation if needed and keeps me abreast on the status of my vehicle. More
April 29, 2019
Service fantastic, Buick not so much. At @65k miles 2 fuel injectors for about $1000 and problem still not fixed. Palmen has been great with loaner car while trying to resolve issue but c At @65k miles 2 fuel injectors for about $1000 and problem still not fixed. Palmen has been great with loaner car while trying to resolve issue but come on GM, I wouldn’t expect such expensive repairs at this low mileage. Considering selling and going back to German make once we diagnose the issue. Very dissatisfied. More
April 26, 2019
Excellent service! Excellent service and friendly staff. We enjoy our Cadillac and the service at Palmen!! Yes I recommend Palmen Cadillac for their wonderful customer s Excellent service and friendly staff. We enjoy our Cadillac and the service at Palmen!! Yes I recommend Palmen Cadillac for their wonderful customer service! Well done all! More
April 26, 2019
Great service. Service was done well and quickly. Tim is very knowledgeable and courteous. Will definitely continue to use for future service. Thank you very much fo Service was done well and quickly. Tim is very knowledgeable and courteous. Will definitely continue to use for future service. Thank you very much for a good experience. More
April 24, 2019
Always use Palmen! I bought my truck there and use the service department as they know what they are doing! And I will bring my truck no where else! I bought my truck there and use the service department as they know what they are doing! And I will bring my truck no where else! More
Other Employees Tagged: Jeff Nagy
April 23, 2019
First time service Tim was a great help when I brought my car in for service. This was my first time for service at Palmen and Tim showed me where everything was. Tim was a great help when I brought my car in for service. This was my first time for service at Palmen and Tim showed me where everything was. More
April 23, 2019
Lost trust with another dealership and found this one! Well I like the people in the service department and trust that they will do what is right each and everytime. Jason, Jeff I deal with all the time. Well I like the people in the service department and trust that they will do what is right each and everytime. Jason, Jeff I deal with all the time. More
Other Employees Tagged: Jason Garon , Jeff Nagy, Kevin Phillips
April 20, 2019
Service Department was very courteous. Jeff Nagy was very personable and took care of my vehicle's needs. he also gave me updates on service needs in the near future. Jeff Nagy was very personable and took care of my vehicle's needs. he also gave me updates on service needs in the near future. More
Other Employees Tagged: Jason Garon, Dan Salisbury , Jeff Nagy
April 19, 2019
Great experience Wife and I stopped in for a oil change and talked to Mike Mattner about looking for a new truck. Found just what we liked and purchased one. Great sal Wife and I stopped in for a oil change and talked to Mike Mattner about looking for a new truck. Found just what we liked and purchased one. Great sales,service, and finance experience More
Other Employees Tagged: Alfonso Gomez, Mike Mattner

