Tim Lewis
Tim Lewis at Gordie Boucher Ford Lincoln of Janesville

Tim Lewis

Mazda Service Manager

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
441 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 1 mo

Languages Spoken

English English

4.8

441 Reviews

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441 Reviews of Tim Lewis

June 05, 2025

Dealership Rating
Employee Rating

I appreciated the fact that you were able to identify and send me a video as part of your standard service protocol what could have been a signifigant safety issue with my older Mazda. Much appreciation! More

by Miss.pinc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 05, 2025

Dealership Rating
Employee Rating

Knowledgeable, friendly, helpful. A good value for the service received. I would recommend to friends. More

by PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 03, 2025

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First visit. It was a nice experience. Took care of my newly purchased Miata. Looks like they covered all the bases. Plan to return in the future. More

by danddlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

May 31, 2025

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Employee Rating

Had my Mazda's oil changed and it was easy to schedule and get in the next day for an appointment. More

by alexalkealy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

May 29, 2025

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Employee Rating

Both the service and finance department were amazing at helping me decide my lease that's through a different Mazda Dealership. More

by Teskeali25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reilly West

May 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 22, 2025

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Employee Rating

Excellent and attentive service. Tim, the service advisor was professional and helpful. Will return for sure. More

by vijayganeshrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

May 01, 2025

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Employee Rating

Everyone there did a great job. Our experience was fairly fast and pain free. We are repeat customers and will probably be back at a future date. More

by MANTIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 26, 2025

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Employee Rating

The staff at the FORD Garage have always gone above and beyond for me and my family. We have been customer of Their for more than 40 years. They treat us like family. More

by TINA.KAROLCZAK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

April 10, 2025

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Employee Rating

Very nice, took the time to talk over any possible issues due to the age of the car. Handled car with care. Was time efficient. More

by jam41280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

Every time I do this survey survey, I always wanna say that I get the best service from Kim all the guys at the service department are just the best very professional and very good at what they do More

by dpwpops1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

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