"Very fair and pleasant."
Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact that I was given a little misinformation. Specifically, I was told that the car had parallel parking, which it did not. Also, I was told the interest rate was 4 percent, it was 4.85 percent. I was told that the agency worked with my Bank, not the case..Granted, these are minor issues, but they do make you wonder what else was misinformation. Nevertheless, I was pleased with the deal offered and the training given with regard to how to utilize the various options on the car. The overall culture of the agency seemed to one of wanting to please the customer.
"Excellent customer appreciation"
- Steve C.
Everyone working in this dealership , from top to bottom, is committed to serving the customer. And they are friendly people to deal with, as well.
"Unbelievable sales reps"
- B Lawrence
Tim and Josh P went above and beyond the call of duty. They made sure that I left the dealership happy and stress free with my purchase. I have bought three vehicles from Gary Lang and I plan on continuing that trend until I leave the IL. I'm going to recommend these two fine gentlemen to all my co workers and friends who are looking for a vehicle.