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Tim Maxfield

Overview Reviews (96) Inventory (265)

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Tim Maxfield

Tim Maxfield | Page 8

sales manager

Napoli Nissan

688 Bridgeport Ave
Milford, CT 06460

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4.3

96 Reviews

Overview Reviews (96) Inventory (265)

Dealership Experience

12 yrs, 9 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English

4.3

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Tim Maxfield

December 06, 2021

Dealership Rating

Employee Rating

I got very bad experience ever I will never Ever go to Nissan again or tell anyone else Nissan again or tell anyone else More

by THOMASBANGASHME

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ron Valentino, Scott Haverl , Reuben Burgos

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Dec 23, 2021 -

Napoli Nissan responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 09, 2021 -

Napoli Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

November 27, 2021

Dealership Rating

Employee Rating

Frank is the best! Very honest and trustworthy, overall great place to buy a car. great place to buy a car. More

by Leana heinrich

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Acampora

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Nov 28, 2021 -

Napoli Nissan responded

Congratulations on your new car, Leana! Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frank here at Napoli Nissan. We look forward to having you as one of our valued customers for years to come. Scott Haverl General Manager

November 27, 2021

Dealership Rating

Employee Rating

Great place to purchase a vehicle. I felt very comfortable through out my sales process with Ron Valentino. comfortable through out my sales process with Ron Valentino. More

by Leana heinrich

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ron Valentino, Frank Acampora , Raul (janitor)

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Nov 28, 2021 -

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ron to be a positive one. We hope you enjoy your new vehicle, Leana, and don't hesitate to reach out if you need anything else. We're always happy to help. Scott Haverl General Manager

November 26, 2021

Dealership Rating

Employee Rating

Great service, clean waiting area, friendly and courteous staff. Nice surprise getting a clean car back! Highly recommend. staff. Nice surprise getting a clean car back! Highly recommend. More

by PAMELA6

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Haverl, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

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Nov 28, 2021 -

Napoli Nissan responded

Thank you for taking the time to leave us this fabulous five-star review. It's great to hear that we were able to help you out, Pamela. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! We look forward to having you as one of our valued customers for years to come. Scott Haverl General Manager

November 09, 2021

Dealership Rating

Employee Rating

I went to Napoli Nissan and had the pleasure of meeting Ricky mills.he was exceptional with finding me vehicle I love so much .if you looking for a vehicle i highly recommend Ricky mills. Ricky mills.he was exceptional with finding me vehicle I love so much .if you looking for a vehicle i highly recommend Ricky mills. More

by michellenoblin82

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ricky Mills , Junior Segui

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Nov 09, 2021 -

Napoli Nissan responded

Here at Napoli Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ricky, and it was a pleasure having you at the dealership. We appreciate your review! Scott Haverl General Manager

November 08, 2021

Dealership Rating

Employee Rating

Fast and friendly service. Very accommodating. I really like the appointment reminder. Definitely recommendable to other people. like the appointment reminder. Definitely recommendable to other people. More

by ROBLUZ28199

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Haverl, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

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Nov 09, 2021 -

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

November 02, 2021

Dealership Rating

Employee Rating

Very efficient as well as very helpful. Dealership’ appearance was clean and staff was friendly appearance was clean and staff was friendly More

by Alex.m

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike G.

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Nov 02, 2021 -

Napoli Nissan responded

Thank you for your business and this review, Alex. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

October 15, 2021

Dealership Rating

Employee Rating

The backend of the sales process was excellent, from finalizing terms to financing to registration to being handed the keys. finalizing terms to financing to registration to being handed the keys. More

by greg-schmidt

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Acampora

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Oct 17, 2021 -

Napoli Nissan responded

Thank you! We appreciate your business, Greg, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Nissan. Scott Haverl General Manager

September 28, 2021

Dealership Rating

Employee Rating

Second SUV brought at this dealership, service was great. Staff was professional, knowledgeable, helpful. DEFINITELY would purchase another vehicle from dealership. Staff was professional, knowledgeable, helpful. DEFINITELY would purchase another vehicle from dealership. More

by yvescharles66

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Haverl, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui, Ricky sales associate

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Sep 29, 2021 -

Napoli Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! Scott Haverl General Manager

July 22, 2021

Dealership Rating

Employee Rating

My wife and I were in the market for a new Nissan Rogue. I spoke with Ron and we were able to find the perfect vehicle. We appreciate Ron for his professionalism and knowledge of the process. Ron made the p I spoke with Ron and we were able to find the perfect vehicle. We appreciate Ron for his professionalism and knowledge of the process. Ron made the process simple and most importantly respected our time. Will definitely recommend Ron and Napoli to friends and family. More

by Mac

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ron Valentino

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