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Tim Murray
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130 Reviews
130 Reviews
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130 Reviews of Tim Murray
October 29, 2016
Always great service Every time I go to this dealer they treat me kindly. They remember who I am and are always honest with me on what needs done, what could be done or sk Every time I go to this dealer they treat me kindly. They remember who I am and are always honest with me on what needs done, what could be done or skipped until the next visit. They are never pushy unless it's a real safety issue. I consider this dealer my Honda family. More
by Dee
Helpful 
October 04, 2016
Acura Service and accurate price Top notch serve for my Acura. Tim Murray and his crew are truly the best Honda has to offer. Would bring it again for them to take care of and keep ma Top notch serve for my Acura. Tim Murray and his crew are truly the best Honda has to offer. Would bring it again for them to take care of and keep maintained. Reasonable charge for my timing belt. More
by 3coolbeanz
Other Employees Tagged: Lonnie Mazza, Steve Seely
October 04, 2016
Service on my 2013 Honda Pilot Tim explained all the work that needed to be done on my vehicle including the cost. The work was done in a reasonable period of time and to my satisf Tim explained all the work that needed to be done on my vehicle including the cost. The work was done in a reasonable period of time and to my satisfaction. More
by Janice Otten
August 27, 2016
Friendly people The people at the Jim Coleman Honda service department are friendly and make each appointment with my car simple and easy. I am never disappointed. The people at the Jim Coleman Honda service department are friendly and make each appointment with my car simple and easy. I am never disappointed. More
by Ani123
July 17, 2016
Quick Service We bought our car at this dealership, and I have been going there for service as well. It is always easy to schedule an appointment and I am always i We bought our car at this dealership, and I have been going there for service as well. It is always easy to schedule an appointment and I am always in and out in a timely manner. More
by Angela
December 13, 2015
Thank you I always get great service here. However, today was above and beyond, and I am so grateful and appreciative. Going the extra mile was defined today. I always get great service here. However, today was above and beyond, and I am so grateful and appreciative. Going the extra mile was defined today. More
by Wynner
November 20, 2015
Awesome Service I recently took my car in for its first service (A1). During the visit, they found that I had a nail in one of my tires. They fixed the tire, and p I recently took my car in for its first service (A1). During the visit, they found that I had a nail in one of my tires. They fixed the tire, and performed the service very quickly. My appointment was at 8, and they finished at 9. My Service Team Lead, Tim, was very friendly, professional, and gave me an update during the visit. As for price, since I am a member of the President's Club I was only charged for the tire repair - can't beat that!!! Overall great experience - fast and high-quality service department here at Jim Coleman's! More
by cpt409
October 26, 2015
Professional Service Mr. Murray is an excellent rep. Tim Murray calls and sends text updates during service visits. He thoroughly explains what needs done and why. Highly Mr. Murray is an excellent rep. Tim Murray calls and sends text updates during service visits. He thoroughly explains what needs done and why. Highly recommended. More
by martykapp
May 20, 2015
complaints resolved, service performed well I arrived at 8:30am for a service appointment to have a third party trailer hitch installed on my vehicle. Dean made it sound like he was personally d I arrived at 8:30am for a service appointment to have a third party trailer hitch installed on my vehicle. Dean made it sound like he was personally doing me a favor by installing it, even though I had gotten approval from the dealership management for the work to be done. He talked down to me and was unpleasant. When I mentioned I would be waiting for my car, he told me how busy the service department was before memorial day, so it might be more than half the day before they were done. I mentioned that I had an appointment, I was not a walk-in, so this work should not have been unexpected. Dean was argumentative and disrespectful. At 10am, I was still waiting to find out if my work would be performed that day. The service director and a sales manager had to get involved before this issue could be resolved. In the end, the installation took less than an hour. I'm rethinking if I want to use this service department again based on one bad employee. Dean definitely needs some additional training in dealing with customers. Update: Tim Murray called me afterwards to help resolve my complaints. The truth is that the stars knocked off in this review were solely attributable to Dean's mishandling of my service. The entire rest of the service team and sales team are exceptional here at Jim Coleman. I will be sending referrals their way. More
by Phyllis
Other Employees Tagged: Dion Calloway, Richmond Lee, Dean Zanti
February 17, 2015
Completely Satisfied! The service guys are always awaiting my arrival. My experiences are always personalized, accurate and very informative. The environment is clean, comf The service guys are always awaiting my arrival. My experiences are always personalized, accurate and very informative. The environment is clean, comfortable, friendly and professional. More
by Meli
Other Employees Tagged: Sam Chads, Purvis Burke , Dean Zanti
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